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Archive for November 2016

It's About Time: Following Service Intervals at Steve & Stacy's Servicenter

Posted November 29, 2016 10:00 AM

There are a lot of things in life that Charleston residents have to do on a regular basis. We wash dishes every day, do our laundry and mow our lawns every week, and pay the bills every month. We should go to our Charleston dentist twice a year and see our doctor for a check-up once a year. When we don't stay on schedule with these routines, it can lead to embarrassing, painful or expensive consequences.

Scheduled maintenance is also part of good vehicle care. Charleston drivers should take their vehicles in regularly for a good check-up. But many folks struggle to remember or actually even ignore this auto advice. When it comes to our vehicles, we're more likely to listen to, “If it ain't broke, don't fix it,” than, “An ounce of prevention is worth a pound of cure.” Yet it is the second adage that is the more applicable one.

Regular brushing treatments prevent cavities. Filling a cavity prevents a more painful and more expensive root canal. In the same way, replacing coolant/antifreeze in your vehicle can prevent cooling system leaks. Repairing leaks can prevent engine failure. So why do we procrastinate?

One reason might be that “ignorance is bliss.” We can see dirty dishes on the counter and how long our grass is getting. We can smell how dirty our clothes are. But we don't notice how dirty our transmission fluid is getting. However, trouble in our vehicles is like trouble in our bodies — ignorance is not bliss. High blood pressure can lead to heart damage, and inadequate coolant can lead to engine damage. However, we can't know about either one unless we take the time for a diagnostic check-up at Steve & Stacy's Servicenter in Charleston.

Another reason we put off scheduled maintenance for our vehicles may be that we are simply intimidated by automotive care. After all, we understand how to take care of clothing, dishes, lawns, etc. Most of us have a basic working knowledge of our bodies and feel qualified to explain how we feel. But our vehicles? What exactly does routine, preventive maintenance involve? Most Charleston residents don't know.

Of course, our vehicles come with owner's manuals that do a good job of explaining what routine maintenance is and how often our vehicles need it. But how many Charleston vehicle owners actually read them?

The good news is that all we have to do is remember to take our vehicles to a reputable, service center like Steve & Stacy's Servicenter in Charleston. Like a good doctor, your friendly and knowledgeable pros at Steve & Stacy's Servicenter will be able to tell you what maintenance and service your vehicle needs and when. The service center can track your vehicle's maintenance records—just as a doctor maintains your health records—so that your vehicle is getting the service it needs in a timely manner.

Here are some guidelines to help you understand the basics of preventive maintenance: Fluids. If it's a liquid, it has to be replaced regularly. Your owner's manual will tell you how often. Liquids include oil, transmission fluid, coolant, power steering fluid, brake fluid and differential fluid. There may be others. Check with your owner's manual or your service center for specifics on your vehicle.

Tires. They need routine, scheduled care to wear well. Primarily, they need air. But they also need to be rotated, balanced and aligned.

Brakes. Brakes and shock absorbers wear out. There's no way to avoid it. Worn parts need to be replaced.

Fuel. Obviously your vehicle needs fuel on a regular basis. But the fuel system also needs periodic maintenance. Air filters and fuel filters get dirty and need to be replaced. The fuel system needs to be kept clean.

These are the basics of vehicle maintenance. Of course, there are other parts of your car that need to be inspected regularly, such as the battery, exhaust system, belts, etc. These parts have longer life cycles than your fluids, tires, brakes and filters, and so don't need to be replaced as often.

If you are taking your vehicle in for the basics, then your Charleston service center will let you know when it is time for an inspection of these other things. Or they may notice a problem when doing routine maintenance and let you know. Either way, you'll get a heads-up when your vehicle needs more attention.

If you're not convinced yet that your vehicle needs regular service, consider this: not doing so will cost you in decreased fuel economy, lower performance and compromised safety. These could lead to repair bills and costly accidents.

Just like a good dental check-up, a good auto check-up at Steve & Stacy's Servicenter in Charleston can save you from experiencing embarrassing, costly and painful situations.

Steve & Stacy's Servicenter
130 Virginia Street W
Charleston, WV 25302
(304) 343-4611
http://www.steveandstacysservicenter.com



10 Services Charleston Drivers Often Overlook

Posted November 23, 2016 11:41 AM

We live such busy lives nowadays: work, social events, running the kids all over Charleston. Some days it's all we can do to keep track of everywhere we need to be. That's why you've gotta be organized. Smartphones, calendar apps - we have to keep track of it all.

So let's talk about schedules. Specifically, automotive service schedules. And particularly, the scheduled services that are sometimes forgotten.

Here is a list of 10 service items that are often overlooked by Charleston residents. They're all very important and need appropriate attention. So here we go, in no particular order.

1. Power Steering Service
Be honest; have you ever thought of this on your own? Your power steering fluid gets dirty and builds-up moisture over time. Cleaning out your power steering system means that dirt and gum are removed and your power steering parts are protected from corrosion. Next time you're in for an oil change, ask your Steve & Stacy's Servicenter service advisor if it's time for a power steering check-up.

2. Wheel Alignment
When your wheels are out of alignment your vehicle pulls to one side. It's pretty annoying, but it's also dangerous. And it causes your tires to wear out really fast, which is an unnecessary expense! Most owner’s manuals suggest you get your alignment checked once or twice a year.

3. Differential Service
Did you even know you had a differential? Well, you do - one, two or three in fact. Differentials are often called gear boxes and they're part of the drive-train that transfers power from your vehicle engine to your wheels. They don't need service that often, but you can't completely forget them. Check with your friendly and knowledgeable Steve & Stacy's Servicenter service advisor.

4. Cabin Air Filter
More and more cars these days have cabin air filters (a great feature, in my opinion) to clean the air in the passenger area where we sit. They filter out dust and pollen. When they're clogged up, they can get smelly. Change your cabin air filter on schedule to enjoy fresh, clean air, which can also help with allergies.

5. Timing Belt Replacement
Most cars and some vans and trucks driven around the Charleston area have timing belts. Without going into a lot of detail, let's just say that your car won't run without it – period. And if it breaks while you're driving, it can do thousands of dollars’ worth of engine damage. Check your owner's manual or speak with your Steve & Stacy's Servicenter service advisor. If you're approaching 60,000 miles or 100,000 kilometers; definitely look into it right away.

6. Transmission Service
Transmission service is very basic, but it's often forgotten by Charleston drivers. Your vehicle transmission needs clean fluid from time to time to keep operating efficiently and avoid pricey repairs.

7. Air Conditioning Service
Most of us don't think about our air conditioning until it fails on a hot day in Charleston. If you're lucky, you just need to add refrigerant. If you're not, some of the components may have been ruined. Of course, these components are not cheap. Regular air conditioning service at Steve & Stacy's Servicenter in Charleston adds clean refrigerant which cools and lubricates your air conditioner and conditions the seals.

8. Brake Service
No we're not talking about squealing, grinding brakes here. We're talking brake fluid. Over time, the fluid gets a lot of water in it. Because water compresses differently than the brake fluid, your brakes won't work as well. It may even get dangerous. The water can also rust out brake system components and then your brakes can fail altogether. Check with your Steve & Stacy's Servicenter technician for recommendations.

9. Coolant System
Another thing that's so easy for Charleston drivers to forget about: When you don't change your antifreeze on schedule it becomes corrosive. Fresh coolant contains additives that maintain the pH balance in the coolant. These additives wear out and the fluid in the radiator can actually eat holes in the radiator or hoses. Then you're stranded - bummer.

10. Fuel System Cleaning
In these times of high fuel prices, fuel system cleaning is vital. Fuel gums up a bunch of parts as it moves from the gas tank and through the engine. A thorough fuel system cleaning at Steve & Stacy's Servicenter in Charleston will keep clean gas flowing into the engine. Your fuel injectors also get gunked up over time and need to be cleaned. Having your fuel system cleaned on schedule at Steve & Stacy's Servicenter will really help your fuel economy.

There you have it: 10 services that are often overlooked by Charleston residents. Did you know that a recent survey showed that 90 percent of vehicles on the road have at least one scheduled maintenance service that hasn't been performed? Considering our busy lives, we're not surprised. Steve & Stacy's Servicenter can help with any of these services. Give us a call or come see us.

Steve & Stacy's Servicenter
130 Virginia Street W
Charleston, WV 25302
(304) 343-4611
http://www.steveandstacysservicenter.com



Fuel Saving Tip: Car Weight and Your WV Driving

Posted November 14, 2016 9:20 AM



Weight is the enemy of fuel economy. Everyone from Charleston knows this makes sense.

Some of us in the Charleston area carry a bunch of unnecessary weight, and I'm not talkin' what you see in the mirror.

Guys: sports equipment and tools. Ladies: well, just take a look around the passenger compartment and trunk. I think my car has about 45 pounds of french fries on the floor.

All that extra weight wastes gas as you drive between here and there, and everywhere else.

Lose the junk and save some money.

...And you really only need one of those spare tires.

Steve & Stacy's Servicenter
130 Virginia Street W
Charleston, WV 25302
(304) 343-4611
http://www.steveandstacysservicenter.com



Braking News: Keep Your Stopping Power

Posted November 7, 2016 1:54 AM

Richard Petty once told AutoNetTV, “You've gotta have good brakes. If you've got good brakes you can keep yourself out of a lotta trouble.”

That's why a regular brake inspection is on every Charleston driver's maintenance schedule. An inspection by your service advisor at Steve & Stacy's Servicenter will check your brake system and let you know if there are any problems.

Of course, if you're having trouble with your brakes, get your car into Steve & Stacy's Servicenter in Charleston right away. Here are some symptoms for Charleston drivers to watch for:

  • Low or spongy brake pedal
  • Hard brake pedal
  • A brake warning light that stays on
  • Constantly squealing or grinding brakes
  • Vibrations or clunking sounds when you apply your brakes

If you are experiencing any of these, it's time to get your brakes checked. Talk to your friendly and knowledgeable service advisor at Steve & Stacy's Servicenter .

There are two types of brakes: disc and drum. Disc brakes have a rotor that's attached to the axle. Calipers straddle the rotor, kind of like the brakes on a bicycle.

Drum brakes are most common on back wheels. Both types have pads or shoes that press against the brakes and slow the vehicle. Brake pads and shoes are made out of very tough material to withstand the heat and force generated when stopping your vehicle. Eventually, they wear out with use and become too thin and need to be replaced at Steve & Stacy's Servicenter. 

If the brake pads wear away completely, you can damage the rotors. The calipers can grind grooves in the rotor. Then the rotor must either be resurfaced or replaced. That's not only expensive but also dangerous because your vehicle won't stop as quickly. Sometimes rotors warp or crack and must be replaced.

A brake service at Steve & Stacy's Servicenter will also include a check of your brake fluid. When the brakes are applied, the pressure in the fluid activates the brake pads or shoes. Not enough fluid means not enough pressure to brake properly. Also, water builds up in the brake fluid over time, which leads to corrosion, leaks and brake damage, and with hard use, the brakes could severely fade or even fail. Charleston  drivers should change the brake fluid when their  vehicle manufacturer recommends to avoid these problems.

Come in to Steve & Stacy's Servicenter for an brake inspection before damage occurs. You can call ahead for an appointment by calling (304) 343-4611.

Steve & Stacy's Servicenter
130 Virginia Street W
Charleston, WV 25302
(304) 343-4611
http://www.steveandstacysservicenter.com



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