AUTONET TV

Training Received by Technicians in Charleston, WV

When your vehicle breaks down in the Charleston, WV, area, or just needs some routine service, it can make you a little nervous. Because your vehicle's so important to your life, you need to be back on the road as soon as possible — with the problem fixed right the first time.

We've been checking into some of the training our Charleston, WV, technicians receive, and we're very impressed. It's amazing how much knowledge and skill goes into diagnosing and repairing a modern vehicle. So it's not like when your uncle worked on his hot rod over the weekend.

Today there are four-cylinder engines around Charleston that make more power than the V-8's in luxury cars did 20 years ago. A new V-6 Toyota Camry could beat Sonny Crocket's Ferrari in a race to 60 mph/97 kph.

Our engines are more and more powerful. And they're so reliable. This is all due to engineering. But the benefits come to Charleston drivers at the price of simplicity. Modern cars are so much more complex from a mechanical standpoint that it makes your head spin.

Then there are the electronics. Some vehicles on WV roads have several networked computers controlling most of the engine functions and many other vehicle functions as well. Charleston drivers take all of this sophistication for granted – but somebody has to fix it when it breaks.

It's a real challenge for the pros at Steve & Stacy's Servicenter and other Charleston auto service centers to keep up. It requires a high level of commitment on the part of the auto technician and the service center. In addition to the training, there's the financial commitment to purchase the diagnostic and repair tools as well.

So where do Charleston technicians go for training? There are many sources. It's usually a combination of formal classroom training, training provided in the service center by auto parts and equipment manufacturers, online courses and home study courses. There are many independent certifications available all the way up to Master Technician.

Service centers in Charleston, WV, have a lot of other resources available.  No one can know everything, so service centers like Steve & Stacy's Servicenter subscribe to data services, technical libraries and even online communities that can help them when they run into a difficult problem.

It's like those medical diagnosis shows on TV. Here are the symptoms. What's the diagnosis and treatment? Diagnosis is every bit as much an art as a science. Charleston drivers want everything to be simple, straightforward and cheap – and sometimes it just isn't.

So, be more relaxed next time you take your vehicle in. You can trust the professionals at Steve & Stacy's Servicenter. You're in good hands. The more you know, the more comfortable you can be with your automotive service decisions at Steve & Stacy's Servicenter. 

Steve & Stacy's Servicenter
130 Virginia Street W
Charleston, WV 25302
(304) 343-4611
http://www.steveandstacysservicenter.com

WV: What Is the Risk of High Oil Change Intervals?

WV residents may have heard that vehicles don't need their oil changed as often as they used to. That's true. But it's not the whole story.

Owing to improved engine technology and higher oil quality, most newer vehicles can go longer between oil changes than their older counterparts.

So what is a good time interval for oil changes? How do WV residents know when to change it? And why do we change it in the first place?

Oil lubricates a vehicle's engine, which protects it from friction damage. Over time the oil can collect dirt and contaminants that inhibit its performance. But dirty oil isn't the only problem for WV residents. What you really want to avoid is called oil sludge.

Oil sludge is caused by moisture in the oil and by hot spots in your engine that burn off oil. This sludge is a gooey gel that can clog engine passageways, which can block lubricants from reaching vital engine parts. The result can be engine wear or even engine failure.

Sludge forms rapidly in an engine that is driven under what are termed “severe conditions.” A vehicle's owner's manual includes recommendations for oil change intervals under both normal and severe conditions. Severe conditions include towing a trailer, driving in polluted or dusty conditions, hauling heavy loads or using a car top carrier. Also, extremes in climate such as very hot or very cold temperatures constitute severe conditions for vehicles.

Some people may be tempted to overlook the severe conditions preventive maintenance schedule in their 's owner's manual because of the word “severe.” But consider this: the most common form of severe conditions is stop-and-go driving, rush hour commuting or only driving your vehicle on short trips around the area.

When a vehicle only makes trips under four miles/six kilometers, or under 10 miles/16 kilometers in freezing conditions, the engine doesn't get warm enough for condensation in the oil to evaporate. The result? You get oil sludge build-up. If your driving patterns are the same as any of the conditions that count as severe, you should be changing your oil more frequently under the severe conditions schedule. 

The team at Steve & Stacy's Servicenter in Charleston can help you understand what type of oil to use in your vehicle and how it can affect your oil change schedule. Some vehicles are filled with synthetic or synthetic-blend oil at the factory. The owner's manual will recommend that this oil continue to be used in the vehicle, and oil change intervals will be based on this type of oil.

Also, if your vehicle uses conventional oil, but you have some of those severe driving habits we talked about, you can switch to a premium-grade oil to give your vehicle extra protection. The answer to why we change our oil is fairly simple: to protect our engines and make our vehicles last longer and run better. But the answer to how often to change our oil is more complex: it depends on our vehicle, our driving habits, where we live and what kind of oil we use.

When it comes to oil changes, a little information can go a long way to helping people save money and extend the life of their vehicles. Stay safe, and stay on the road.

Keep Your Cool in Charleston

Charleston drivers rely on their vehicle's coolant system to keep their engine cool. Coolant (also called antifreeze) mixed with water flows through your vehicle engine and absorbs heat. The mixture then flows out to the radiator where it's cooled by air flowing over the radiator. From there the coolant/water mix circulates back through the engine to absorb more heat.

There's a reason we mix coolant and water. Water alone actually does a good job transferring heat from the engine. The problem is that water boils at a temperature that's easily reached inside your vehicle's engine, so it can turn to steam which does not conduct heat as well and is harder to contain.

Also, if it's freezing outside in Charleston, the water in your engine could freeze while your vehicle is sitting out in the WV cold.

So, if you remember your high school chemistry, you'll know that a mixture has both a higher boiling point and a lower freezing point than either component alone.

Coolant, or antifreeze, is specially formulated to keep your engine safe in a wide range of environmental and operating temperatures in and around Charleston.

Whenever your vehicle is running, the coolant in the cooling system is working to keep your engine from overheating. When it's cold outside, the coolant acts as antifreeze to keep the fluid from freezing in your engine.

All that exploding fuel in your engine creates a lot of heat. Without coolant, the metal vehicle engine parts would expand so much that the engine would seize up and stop running. The parts could be broken or warp so badly they would have to be replaced. It could even be so bad that the whole vehicle's engine is ruined and has to be junked.

This is why it is critical that Charleston drivers check coolant levels frequently and have their vehicle's cooling system inspected for leaks. Also your vehicle has a maintenance requirement for draining and replacing your coolant. These recommendations can vary widely, so check your owner's manual or ask us at Steve & Stacy's Servicenter in Charleston.

The reason Charleston drivers need to change the coolant is that it has additives in it to protect the cooling system. As you can imagine, with all the heat, the cooling system's a pretty harsh environment. The additives keep the fluid from becoming corrosive and damaging the radiator and other vehicle cooling system components. Over time, the additives are depleted and the coolant just has to be replaced.

Many Charleston auto owners ask our advisors at Steve & Stacy's Servicenter why there are different colors of antifreeze. It is very important that you use the correct type of antifreeze. The different types of antifreeze – or coolant – are different colors so you don't mix them up.

They use different materials to make the cooling system, and they require different types of antifreeze to protect them.

So check with us at Steve & Stacy's Servicenter in Charleston or your owner's manual for the right kind because using the wrong coolant can void the warranty for your vehicle cooling system.

Steve & Stacy's Servicenter
130 Virginia Street W
Charleston, WV 25302
(304) 343-4611
http://www.steveandstacysservicenter.com

Steve & Stacy's Servicenter Guide to Using the Correct Fluids in Your Vehicle

Today's Steve & Stacy's Servicenter post focuses on using coolant. If you pour in the wrong kind, it won't protect the cooling system and may even void the warranty. Check your vehicle owner's manual. Of course, your Steve & Stacy's Servicenter service advisor will know the proper coolant for your vehicle.

Brake fluid is confusing for some Charleston drivers. Back when we opened Steve & Stacy's Servicenter, most vehicles used Dot 3 brake fluid. Now we have Dot 4 and Dot 5. Some Charleston residents mistakenly think the higher numbers are an upgrade. You know, if 3 is good then 4 must be better. That's not how it works. They are different formulations to meet the demands of differences in brake systems. Only one of them is designed for your vehicle.

Ditto for transmission fluid. For decades there were two basic types of tranny fluid used at Steve & Stacy's Servicenter: friction modified or not. With the tremendous engineering advances in vehicle automatic transmissions, there have been several new types of fluids developed to protect and lubricate them.

Nowhere are the advances in automotive fluids more evident to Steve & Stacy's Servicenter professionals than in motor oil. Many new weights and formulations have been created to meet the demands of today's high-tech vehicle engine design. Modern engines have more parts and much tighter tolerances.

That's where the new grades of engine oil come in. They have to be formulated to lubricate, protect and clean all of those vehicle engine parts, big and little. The oil has to be thin enough to get into little passages, yet resistant to vaporization.

At Steve & Stacy's Servicenter in Charleston, we believe that in some ways modern automotive fluids are just as impressive as the new engines. Because weights of oil and types of coolant and transmission fluid are so carefully matched to the vehicle, make sure you always use the proper fluid if you are topping off at home.

Steve & Stacy's Servicenter
130 Virginia Street W
Charleston, WV 25302
(304) 343-4611
http://www.steveandstacysservicenter.com

Tire Maintenance in Charleston

With the recent focus in the Charleston area on improving fuel economy, we've been told how important it is to maintain our tire pressure.

Charleston drivers know that tires wear out, but we want to make them last as long as possible because they're not cheap to replace. In addition to saving gas, properly inflated tires last longer. Underinflated tires will wear out more quickly.

Some people in Charleston wonder if they should add a few extra pounds of pressure when they fill up their tires. Bad idea. In fact, there are very good reasons not to overinflate your tires. For one, the middle of the tread will wear unevenly because the full tread is not contacting the road properly. That also adversely affects your handling.

Stop by Steve & Stacy's Servicenter to see about tire maintenance for your vehicle.

Steve & Stacy's Servicenter
130 Virginia Street W
Charleston, WV 25302
(304) 343-4611
http://www.steveandstacysservicenter.com

Every vehicle in the Charleston area has a sticker on the driver's side door jamb that tells you the vehicle manufacture's recommended tire pressure. This recommendation is an integral part of the vehicle's suspension tuning. A lot of engineering actually goes into the recommended tire pressure, so it's important for drivers to follow it.

What else do Charleston drivers need to know about tire maintenance? Tire rotation and balancing are very important. Let's start with rotation. Because the front tires handle the brunt of turning forces, the shoulders of the front tires wear more quickly than the rear tires. At Steve & Stacy's Servicenter in Charleston, we rotate the tires so that they all get to do some duty on the front, and they'll all wear evenly over their live.

For most vehicles, front tires are rotated to the rear and vice versa. Others recommend a cross rotational pattern. Some vehicles use an asymmetrical tire so those tires need to stay on either the right or left side – it'll say which on the tire. Some high performance cars have asymmetrical tires and different sizes on the front and rear. These can't be rotated at all. Your owner's manual will have details for your vehicle or ask your service advisor at Steve & Stacy's Servicenter.

How often should people near Charleston rotate their tires? Your owner's manual will have a recommendation. Your technician at Steve & Stacy's Servicenter in Charleston can do a visual inspection to let you know if it looks like it should be done. The interval is typically around 5,000 miles/8,000 km.

You know, some people don't think new tires need to be balanced. What they aren't taking into account is the wheel. Between the wheel and the tire – even a new tire – there's enough variation to require balancing.

When you add the valve stem and tire pressure monitoring sensors required on new cars, balancing is definitely important. When a tire's out of balance, it's actually hopping down the road. Charleston vehicles with tires out of balance will feel the vibration through the steering wheel if a front tire's out of balance and through the seat if it's a rear tire.

Proper wheel balance promotes tire life and increases safety for Charleston drivers and their passengers. Historically, lead weights have been attached to the wheel to bring it into balance. Lead gives some environmental concern, so steel weights are starting to be substituted. 

The team at Steve & Stacy's Servicenter also wants to remind you that it is important to always use the same size tire on an axle. Different size tires on the front or on the back can lead to some real handling problems. And tire manufacturers recommend that when you get two new tires, they be installed on the rear because that's where you need the most traction to avoid spinning out.