Skip to main content

We'll treat you the way WE want to be treated!, Charleston

CONTACT US

Archive for June 2019

Automobile Fluids For Your vehicle

Posted June 30, 2019 10:18 AM


If you've walked through the automotive fluids section of an auto parts store in Charleston, you'll know how overwhelming the sheer number of products available can be. How do you know what's right for your vehicle?

As you know, these fluids all serve a function in making your car run as you drive around the Charleston area. Your vehicle manufacturer has specified a particular type of fluid for every system from the motor, to the cooling system, brake fluid and so on. When you realize that not every variation is applicable to your vehicle, the task becomes more manageable.

First let's talk about why there are so many varieties. Starting with motor oil, we see that manufacturers match the properties of a particular weight or type of oil with the design needs of the engine. For example, engines with sophisticated valve trains often require a thinner weight of oil.

Some vehicles around Charleston come from the factory filled with synthetic oil and the recommendation to use it for life. The safe bet is to always use what the factory recommends. The recommendation is what's been proven to work in function and durability tests. The recommended oil is also a factor in determining oil change interval schedules.

Sometimes fluids are developed specifically to meet the needs of a particular family of engines. An example would be coolant. Because of the different materials used to build the cooling system, the coolant has to be formulated to protect those parts, which vary from manufacturer to manufacturer, from corrosion. We've seen special coolant in WV for General Motors, Volkswagen, Chrysler and others.

The same is true of transmission fluid and brake fluid in recent years.

The really good news is that the friendly and professional service advisors at Steve & Stacy's Servicenter have databases that tell them the recommended fluids for your vehicle. This takes all the guess work out. If you have some special needs, like a higher mileage engine or want enhanced performance, ask your service advisor for upgrades or additives that'll meet your needs while being consistent with the manufacturer's recommendations.

Steve & Stacy's Servicenter
130 Virginia Street W
Charleston, WV 25302
(304) 343-4611
http://www.steveandstacysservicenter.com



Cruisin' on Down Main Street

Posted June 23, 2019 9:26 AM

When automakers first came out with cruise control, it was a real luxury item.  The older cruise controls used a mechanical vacuum system but it worked.  Well, some of the time. 

Now days, cruise control is all electronic, thanks to computers.  It's reliable and a real convenience on long trips.  Cruise control is offered on most vehicles and standard on a lot of them.  Because it's electronic, when it breaks, it's usually some electronic component.  Your vehicle's cruise can be the victim of a blown fuse. Or your vehicle's speed sensor, which—not surprisingly—measures your vehicle's speed, can also stop working.  And that will cause your cruise to stop cruising. 

Vehicles with cruise control also have a built-in feature that, when the brakes are applied, turns off the cruise.  With electronic cruise control, that happens thanks to the brake pedal switch, and if a problem develops in that switch, the cruise might not work.

The newest cruise control is called "adaptive." What that means is that it will maintain your vehicle's speed as well as the distance between you and the vehicle ahead of you.  That means if a car ahead of you slows down, your vehicle will slow down to the same speed and even stop if the car ahead stops.  Pretty cool, right? As you can imagine, adaptive cruise control is more sophisticated and has many more components than standard cruise.  The systems vary from manufacturer to manufacturer, but they use on-board radar units and cameras to calculate what your vehicle should do to maintain a safe distance and speed. 

Finally, there are still some of the older style cruise controls out on the roads.  They'll stop working when the vacuum actuator develops a problem, a vacuum hose starts leaking or breaks or the cable between the actuator and the throttle kinks, breaks, seizes up or becomes detached. 

If your cruise control isn't working, your service repair facility will be able to determine what kind your vehicle has and what it will take to fix it.  Good news for the cruise blues.

Steve & Stacy's Servicenter
130 Virginia Street W
Charleston, WV 25302
(304) 343-4611

 



Higher Mileage Service Intervals for Charleston

Posted June 16, 2019 11:50 AM



Charleston drivers have probably noticed that the government mandates a lot of equipment on cars: emission devices and control computers, safety equipment like airbags and crash worthiness requirements. All of this is great for the motoring public in the Charleston area, but it does add quite a bit to the price of a new car.

Because new cars are more expensive, Charleston residents are driving their old cars longer. The average car is now over nine years old. 68% of vehicles on the road have more than 75,000 miles/120,000 kilometers. As cars age, their performance drops, they have difficulty idling for long periods and are more sensitive to weather extremes. Fortunately today's cars are up to the challenge - but they need a little help to keep on going.

Some owner's manuals don't outline service requirements and schedules at higher mileage. Of course, that doesn't mean it doesn't have to be done. In fact, it's more important than ever for Charleston drivers to stay on top of routine auto maintenance for cars with more than 120,000 miles/190,000 kilometers. Just extend regular service intervals out: for instance a service that's recommended every 24,000 miles/38,000 kilometers should be performed at 24,000 mi/38,000 km; 48,000 mi/77,000 km; 72,000 mi/116,000 km, 96,000 mi/154,000 km; and on and on.

Because of the additional stress older engines experience, the severe service maintenance schedule may be more appropriate than the regular schedule. Watch for leaks - seals and gaskets dry out over time and do not hold the fluids as well as they used to. If you don't already have one, it is more important than ever to get a good technician, like any one of the automotive professionals on our team at Steve & Stacy's Servicenter. There are some services and replacements that are scheduled after you put some clicks on the odometer, like timing belts, valve train adjustments, suspension, anti-lock brake service, air bags, etc. And unexpected repairs down the road are just par for the course.

Check for unusual sounds, smells or the way your car feels. These could be hints for Charleston vehicle owners that trouble is brewing. Better to catch it early before it turns into repair. Regular wash and wax will help maintain your car's appearance. One of the things Charleston drivers can do to really help a high mileage vehicle is to begin using high mileage formulation fluids. There are special engine oils, coolants, transmission fluids and power steering fluids that are formulated for cars that have higher mileage.


High mileage oil is designed to condition seals and gaskets, reduce wear and avoid premature burn off. Older vehicle engines are dirtier inside - and dirty engines contaminate their oil faster. High mileage oil has special additives that clean the engine, removing sludge deposits over time. The result is less stress on the engine, better fuel economy and excellent wear protection. Come into Steve & Stacy's Servicenter in Charleston for a checkup.

Studies have even shown that using high mileage fluids early will actually prevent some of the problems of high mileage vehicles. So once you hit around 50,000 mi/80,000 km, consider stepping up to high mileage formulations. The fluids cost a bit more than standard fluids in Charleston because of the additional additives, but they can be worth their weight in gold in terms of preventing repair costs down the road.

It does cost more for  vehicle owner's to properly maintain a higher mileage vehicle in Charleston - but it's much cheaper than a new car payment!

Steve & Stacy's Servicenter
130 Virginia Street W
Charleston, WV 25302
(304) 343-4611
http://www.steveandstacysservicenter.com



Smooth Shifting in Charleston, WV: Transmission Service

Posted June 9, 2019 7:51 AM

So you have some exciting plans for the weekend. You're going to take some of your friends out on the boat for some water skiing. Of course, you've gotten the boat all ready. And you haven't forgotten about your tow vehicle. You've gassed it up and even vacuumed it out. However, there is something even more important than the cleanliness of the interior: you want to make sure that your vehicle maintenance is up to date.

Think about it – heavy traffic on the way out of Charleston. There's hilly terrain as you get to the lake. Some dirt roads – and it's going to be pretty hot in WV this weekend. And all the time you'll be towing around a lot of extra weight. That all adds up a lot of severe strain on your engine, brakes and transmission.

Let's just consider the transmission. It's going to be working overtime, spending more time in lower gears. The internal transmission temperature is going to be much higher than normal. A fun little blast to the local WV lake for you is really severe duty for your transmission.

It's important to have enough transmission fluid. If it runs low, the transmission will run hotter and won't have the protection it needs to cope with the added stress of towing. Transmission fluid breaks down and gets dirty over time. Whether you have an automatic or manual transmission, it's important for Charleston drivers to have it serviced by automotive professionals like the team at Steve & Stacy's Servicenter to make sure it runs efficiently.

An automatic transmission contains a maze of passages through which the fluid must pass to keep it shifting smoothly. Charleston drivers who neglect regularly scheduled transmission service risk the passages clogging up and starting to have problems.

Those who neglect their transmission for too long will eventually experience transmission failure. You really don't want to pay for a major transmission repair.

This reminds us of how much of our driving around Charleston, WV, is under severe conditions. Towing or hauling a big load is obvious, but there are lots of other things that constitute severe driving conditions — things like short trips and driving in very hot or very cold WV weather. Dusty roads and city driving around Charleston add to the strain. Basically, any driving that's not at highway speeds or under ideal conditions can be considered severe conditions.

While you have your vehicle in, ask for a trip inspection. Your friendly and knowledgeable service advisor at Steve & Stacy's Servicenter will check your belts and hoses and let you know if your brakes are in good shape.

Now, don't forget the sunscreen.

 

Steve & Stacy's Servicenter
130 Virginia Street W
Charleston, WV 25302
(304) 343-4611
http://www.steveandstacysservicenter.com



Engine Hydration for Charleston Drivers: Role of Your Water Pump

Posted June 2, 2019 7:23 AM

The cooling system in an engine has five components: the radiator, the radiator cap, the hoses, the thermostat and the water pump. The water is literally the heart of the system. Just as your own heart keeps your blood circulating through your body, the water pump keeps coolant circulating through your engine.

The water pump is driven by a belt, chain or gear and only operates while the engine is running. It has a limited life span and sooner or later will have to be replaced. You can check your owner's manual to find out how long your water pump should last. Some can fail at only 40,000 miles (64,000 kilometers), but almost all of them fail by 100,000 miles (160,000 kilometers).

Water pumps don't gradually wear out; they fail. In other words, they're either working or they're not. A failed water pump has to be replaced.

Water pumps can fail in two ways: they can spring a leak or their bearings fail. Leaks can come from a cracked pump but usually develop at the gasket where the pump attaches to the engine.

If you hear a low-pitched grinding sound coming from the water pump, it's time for a new one. If you see coolant leaking in the area near the pump, it needs to be replaced. Also, coolant on the driveway could indicate water pump failure. Many water pumps aren't visible because they're under a plastic cover, so you may have to take your vehicle to Steve & Stacy's Servicenter to know if the water pump has failed. If your water pump is run by the timing belt, then it should be replaced when you replace the belt. Most timing belts need to be replaced at around 60,000 to 90,000 miles (100,000 to 150,000 kilometers). The labor for replacing a timing belt is about 90% the same for replacing a water pump, so it's cost-effective to take care of them both at the same time. Also, if your water pump develops a leak (if it's powered by the timing belt), you have to replace the timing belt as well since contamination by coolant fluid damages the belt. It just makes sense for Charleston residents to replace both of these parts whenever either one needs it.

Replacing a water pump at Steve & Stacy's Servicenter is a vehicle care issue that almost all of us Charleston residents face eventually. They don't last forever. On the other hand, we can extend the life of most of the components of our vehicle through preventive maintenance. Just as exercise and diet keep our heart healthy, regular check-ups and fluid changes will keep our vehicles healthy. Talk to your friendly and knowledgeable Steve & Stacy's Servicenter service advisor.

Steve & Stacy's Servicenter
130 Virginia Street W
Charleston, WV 25302
(304) 343-4611
http://www.steveandstacysservicenter.com



Search



Archive

April 2016 (16)
May 2016 (5)
June 2016 (4)
July 2016 (5)
August 2016 (4)
September 2016 (4)
October 2016 (5)
November 2016 (4)
December 2016 (4)
January 2017 (5)
February 2017 (4)
March 2017 (4)
April 2017 (3)
May 2017 (4)
June 2017 (5)
July 2017 (5)
August 2017 (3)
September 2017 (3)
October 2017 (5)
November 2017 (4)
December 2017 (3)
January 2018 (5)
February 2018 (4)
March 2018 (4)
April 2018 (5)
May 2018 (4)
June 2018 (4)
July 2018 (5)
August 2018 (4)
September 2018 (5)
October 2018 (4)
November 2018 (4)
December 2018 (5)
January 2019 (5)
February 2019 (4)
March 2019 (4)
April 2019 (4)
May 2019 (4)
June 2019 (5)
July 2019 (4)
August 2019 (4)
September 2019 (5)
October 2019 (4)
November 2019 (4)
December 2019 (5)
January 2020 (5)
February 2020 (4)
March 2020 (5)
April 2020 (4)
May 2020 (5)
June 2020 (4)
July 2020 (4)
August 2020 (5)
September 2020 (4)
October 2020 (4)
November 2020 (5)
December 2020 (4)
January 2021 (6)
February 2021 (4)
March 2021 (4)
April 2021 (4)
May 2021 (5)
June 2021 (4)
July 2021 (4)
August 2021 (5)
September 2021 (4)
October 2021 (5)
November 2021 (4)
December 2021 (4)
January 2022 (6)
February 2022 (4)
March 2022 (4)
April 2022 (4)
May 2022 (5)
June 2022 (4)
July 2022 (5)
August 2022 (4)
September 2022 (4)
October 2022 (5)
November 2022 (4)
December 2022 (4)
January 2023 (5)
February 2023 (4)
March 2023 (4)
April 2023 (5)
May 2023 (4)
June 2023 (4)
July 2023 (5)
August 2023 (4)
September 2023 (4)
October 2023 (5)
November 2023 (4)
December 2023 (5)
January 2024 (5)
February 2024 (4)
March 2024 (5)
April 2024 (3)

Categories

Air Conditioning (13)Alignment (13)Alternator (5)Auto Safety (5)Automotive News (6)Battery (11)Brake Service (1)Brakes (16)Cabin Air Filter (5)Check Engine Light (4)Cooling System (13)Dashboard (3)Diagnostics (3)Diesel Maintenance (1)Differential Service (3)Drive Train (8)Emergency Items (1)Engine Air Filter (2)Exhaust (9)Fluids (13)Fuel Economy (6)Fuel Saving Tip: Slow Down (2)Fuel System (40)Headlamps (3)Inspection (6)Keys to a long lasting vehicle (4)Maintenance (45)Monitoring System (3)Oil Change (7)Older Vehicles (3)Parts (5)Safety (5)Serpentine Belt (5)Service Intervals (7)Service Standards (10)Shocks & Struts (6)Spark Plugs (1)Steering (9)Suspension (3)Timing Belt (5)Tire Rotation and Balancing (1)Tires (8)Tires and Wheels (29)TPMS (1)Transfer Case Service (1)Transmission (9)Trip Inspection (2)Warranty (1)Water Pump (1)What Customers Should Know (55)Wheel Bearings (1)Windshield Wipers (6)Winter Prep (2)Winter Tires (1)

Partners

ACDelco
CARQUEST
IDENTIFIX
IATN (International Automotive Technicians' Network)
NAPA
AAA Approved Auto Repair
ASE Master Technician
BBB (Better Business Bureau)
mahle
ELEMENT
ARI
TECH-NET Professional Auto Service - Trans
Equipment and Engine Training Council
Car Care Aware

What our clients are saying about us

We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!

They always do quality work. I trust them. Always courteous. quotes-image
, 04/10/2024
reviewicon
always very friendlyquotes-image
, 03/27/2024
reviewicon