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Archive for April 2016

Service to Improve Fuel Economy

Posted April 24, 2016 4:24 AM

The price of gas in WV has got people in Charleston talking. It seems that Charleston folks who need a bigger vehicle to carry family and gear, or provide four wheel drive, are hit especially hard. That is why we thought it would be good to review some things that anyone can do to improve fuel economy.

First let's start with how we drive around WV. People in Charleston may not realize that they can really save on gas by just changing a few driving habits. One of the biggest is jackrabbit starts - you know, flooring the gas as soon as the light turns green. That really wastes a lot of fuel. Building up your speed at a slower pace uses less fuel and is easier on your engine and drive train. And don't drive with one foot on the brake. That's also a drag on fuel economy, and it wears out your brakes faster, too.

Another thing Charleston drivers can do is drive more slowly - but only when it's safe. Sometimes on the freeway we drive an extra five ... ten . . . twenty ... over the speed limit. We do it to save time, but it only saves a few minutes out of maybe an hour long drive, and we may use 10 to 15 % more gas. Just leave a little bit earlier, save some money and arrive more relaxed.

Charleston drivers can also try and combine all of their errands for the day into just one trip, rather than several. If you can put off a trip today that can be combined with one tomorrow, you can save some time and money.

Using your cruise control can save money too. Driving in WV at a constant speed really improves fuel economy. Be sure to only use your cruise control under safe conditions; you can look in your owner's manual for some good tips on using your cruise control.

Did you know that reducing the weight in your vehicle saves gas? Clean out the trunk or back seat from time to time so that you are not paying to carry a lot of stuff around Charleston that you do not need in the vehicle. If you live in WV where there is snow and ice, clear it off your vehicle; it adds weight and messes with aerodynamics too.

Another tip is to avoid long idle times, which includes warming it up when you start. Modern engines do not require a long warm up to get going;  just take it easy for a few minutes.

Be sure to get a new gas cap if yours leaks or is worn.

Now, let's start talking mechanical. Bottom line - the better you maintain your vehicle, the less fuel you will use. It all adds up in a big way. For example, replacing your dirty engine air filter will pay for itself in improved fuel economy before your next oil change - and will keep saving you after that.

A clean, well-maintained fuel system really pays big dividends. A clogged fuel filter wastes gas. So does a dirty fuel system, grimy fuel injectors and plugged up PCV valves. A fuel system service decreases the gas you use, and increases the power, so drivers in Charleston can't go wrong with that.

Some of us ignore our Check Engine light. But fixing the problem that caused the light to come on will usually save some fuel as well. It may be a bad oxygen sensor that can really rob your fuel economy.

And, it may be time for a tune-up. Tune-ups should improve your fuel economy. Don't overlook the routine maintenance items, like scheduled oil changes, transmission and cooling system service. Dirty or low fluids actually use more fuel. Just look at your vehicle manufacturer’s recommended service intervals in the owner's manual, or ask your Steve & Stacy's Servicenter service advisor for the schedule.

Don't forget your tires. Underinflated tires waste gas. And if your wheels are out of alignment, you won't get the fuel economy you need.

None of these things are very complicated or expensive for people in Charleston to stay on top of. When you maintain your car properly, you save gas today and prevent repairs tomorrow.

Steve & Stacy's Servicenter
130 Virginia Street W
Charleston, WV 25302
(304) 343-4611
http://www.steveandstacysservicenter.com

 



Keeping Your Engine Cool in Charleston, WV

Posted April 20, 2016 12:49 PM



The cooling system keeps WV vehicle's engines from overheating while they are driving around Charleston. Its job is to move heat away from the engine. Let's talk about the various components of the system and how they make this happen.

The radiator is the part most Charleston drivers associate with the cooling system. Coolant flows through the radiator which has fine cooling fins that draw the heat out of the coolant and dissipate it into the air. To make sure there's enough airflow over the radiator, a fan pulls air over the cooling fins even when the vehicle is idling.

In some vehicles, the fan is powered by the serpentine belt. On others, an electric motor runs the fan. Electric fans turn on and off as needed. You may have heard the fan kick on shortly after you turn your vehicle off. The sensor has determined that the engine needs a little help cooling down to a safe temperature.

A hose connects the radiator to the water pump. The water pump pushes the water into the vehicle engine block. Now the engine block and cylinder heads have passages for the coolant to pass through without getting into the oil or the combustion chamber. In the automotive community, these passages are referred to as the "water jacket."

While the coolant is passing through the water jacket, it absorbs heat from the vehicle engine on its way to the radiator for cooling. Between the engine and the radiator is a gatekeeper called the thermostat. The thermostat's job is to regulate the temperature of the engine just like your home thermostat regulates the temperature in your house. It gets your engine up to the correct operating temperature and then keeps it from overheating.

When you first start the engine, it's very cold and needs to warm up. So the thermostat blocks the flow of coolant to the radiator. As the engine warms up, the thermostat starts to let coolant flow through the system.

The final component the team at Steve & Stacy's Servicenter wants to point out is the overflow reservoir. This bottle is designed to hold some of the coolant. It'll have a mark that indicates whether or not you have enough coolant. This is where you should add coolant if you just need to top it off.

Caution: never open the reservoir or the radiator cap when the car's hot. The cooling system is pressurized, and opening those caps while it's hot can cause hot coolant and steam to escape resulting in serious burns.

Cooling system failure is the most common mechanical failure in vehicles around Charleston, WV. At Steve & Stacy's Servicenter, we can do a periodic inspection of the components for  leaks, loose connections and weakening hoses.

Your vehicle manufacturer has also specified a cooling system service interval. With a cooling system service at Steve & Stacy's Servicenter in Charleston, the old coolant is replaced with correct clean fluid that contains the additives required to prevent corrosion. The additives are depleted over time and you need fresh fluid for adequate protection. Your radiator pressure cap should be replaced at this service as well.

Steve & Stacy's Servicenter
130 Virginia Street W
Charleston, WV 25302
(304) 343-4611
http://www.steveandstacysservicenter.com



Serpentine Belt Service at Steve & Stacy's Servicenter in Charleston

Posted April 20, 2016 12:49 PM



Don't you hate it when you hear that squeal from under the hood when you're zipping down a busy Charleston road? It usually means there is a problem with the serpentine belt. The serpentine belt powers a lot of engine accessories. It runs the alternator - which charges the battery; the water pump - which cools the engine; the air conditioning and the power steering pump. All are pretty important parts. It is called a serpentine belt because it snakes around a bunch of engine components.

Serpentine belts are amazingly tough. They can last for years and go long distances. Like all moving parts, however, they eventually wear out. If your belt breaks while you are driving around Charleston, everything will come to a halt within minutes. You need to stop the vehicle immediately or it will overheat, potentially causing engine damage. You can be sure that it won't happen at a convenient time or place. (As if there was a convenient time or place!) You might even need to get your vehicle towed to Steve & Stacy's Servicenter. It's no wonder that vehicle manufacturer's recommend a belt replacement on schedule. It's one of those "have-to's."

Charleston drivers who hear a squeal when accelerating, or a slow, slapping sound at idle, should have their serpentine belt looked at. The pros at Steve & Stacy's Servicenter in Charleston will visually inspect your belt to see if it needs to be changed sooner than scheduled. If the belt has more than three or four cracks every inch or couple of centimeters, has deep cracks that penetrate half the depth of the belt, is frayed, is missing pieces or has a shiny, glazed look, it needs to be replaced regardless of age or mileage.

Serpentine belt replacement is relatively inexpensive, especially compared with the cost and inconvenience of being stranded or getting a disabled vehicle back to Steve & Stacy's Servicenter for repairs.

You're mom was right: an ounce of prevention really is worth a pound of cure.

Steve & Stacy's Servicenter
130 Virginia Street W
Charleston, WV 25302
(304) 343-4611
http://www.steveandstacysservicenter.com



Fall and Spring Checkup in Charleston

Posted April 20, 2016 12:49 PM



When I was a kid, my dad always made sure he took the cars in for Spring and Fall checkups. I was telling a friend that it's about time to get into Steve & Stacy's Servicenter for a checkup and he said that he read on the internet that modern cars don't need seasonal service.

My friend is (technically) right about some things, but from a practical standpoint, a seasonal check up still makes sense.

Back when my dad was teaching me about how to take care of the family vehicle, most of them used a different weight of oil in the winter and in the summer. But most of today's modern engines run the same oil year round. High-tech engines and high-tech motor oils are better able to handle the seasonal changes.

Your owner's manual or Charleston service advisor at Steve & Stacy's Servicenter can tell you the right oil to use.

Of course, you're concerned about the coolant or antifreeze. You don't want to overheat in the WV summer or freeze up in the winter. Your engine cooling system protects against both of these things. And modern coolant  'antifreeze' as it's sometimes called — is up to doing both very well. It's designed to last for longer distances than most people drive in a year or two.

So how does a Spring and Fall check-up fit in? Let's start with Spring. Summer is coming. That means heat, more driving and road trips. It just makes sense to check your fluid levels and do a visual inspection to see that everything is up to snuff.

You may not be scheduled to drain and replace the coolant for some time, but you need to make sure you have enough coolant and that you don't have any leaks or hoses that are about to fail.

That's pretty practical: a check-up to see if there are any problems or emerging conditions that could later become a problem, like a cracked belt.

And the same principle applies for getting ready for winter. Cold weather means lots of failed batteries. It takes more power to crank up a cold engine, and cold also decreases the available cranking power the battery has available.

So a battery test in the Fall could tell you if you've got a battery that is running on its last legs. And of course, if you live where winter temperatures get below 45 degrees F (7 degrees C) or you have ice and snow, you'll want to consider changing to winter tires.

So Spring and Fall auto checkups at Steve & Stacy's Servicenter are practical reminders to get ready for the demands of the hot and cold seasons to come.

And odds are that you have one or more routine services that are due anyway. Like a transmission service, brake or power steering fluid, differential service stuff like that. Are your wiper blades still good? Are your headlamps starting to dim?

So Spring and Fall, change your clocks, replace the batteries in your smoke detectors and get a check-up for your cars.

See, dad was right again.

Come and see us at Steve & Stacy's Servicenter for your Spring and Fall automotive checkup.

Steve & Stacy's Servicenter
130 Virginia Street W
Charleston, WV 25302
(304) 343-4611
http://www.steveandstacysservicenter.com



Protecting Your Vehicle from Theft in Charleston, WV

Posted April 20, 2016 12:49 PM



Every car in Charleston, WV, is at risk for theft. So it's up to us to make our cars a less appealing target and more of a challenge – hopefully sending potential thieves to look elsewhere.

The National Insurance Crime Bureau recommends a layered approach to protecting vehicles:

  1. Common sense
  2. Visible and audible devices
  3. Immobilizing devices
  4. Tracking devices

Let's review each of these. One is common sense; you would be surprised how many vehicles are stolen in WV where the keys were left in the ignition with the doors unlocked. Always take your keys and lock the doors. In fact, in some places it's against the law to leave a vehicle unattended with the keys in the ignition.

And don't leave spare keys in the car or hide them outside – because a thief will find them. Charleston drivers would be wise to park in well-lit areas that have a lot of foot traffic. If possible, park near the end of a row and near a light. Back your car into a parking space or your driveway to make your car more visible to passersby and harder for a thief to work under the hood without being seen.

People in Charleston should know that it's important to roll up their windows completely and avoid leaving their car in public lots for a long time. If you park in a lot that has an attendant, only give them the ignition key.

Keep valuables out of sight; purses, wallets, cell phones, clothes and even change are attractive "smash-and-grab" targets. And pay to have your Vehicle Identification Number, or VIN, etched into your windows – it makes your car less attractive to a thief who wants to send your car to a chop shop.

There are lots of visible and audible devices available for Charleston drivers. A steering wheel lock is highly visible and will deter some thieves. Loud alarms can alert you and others that your vehicle is being tampered with. But if your alarm does go off, be careful. Observe what's going on; get descriptions of suspicious people and vehicles, including license plate numbers.

Now, if you catch a thief in the act, call 911 but don't approach the person. Your safety is more important than the car.

And here's a great one - immobilizing devices. They actually shut off your car's electrical or fuel supply. So without a key, or knowing where the hidden switch is located, a thief can't drive your car away.

Finally, drivers can also get a tracking device that allows Charleston police to track their car down and recover it quickly.

Remember, where you live, work and drive around Charleston, WV, has a great impact on your decisions. If you're in an area with high theft rates, you may want to spend more money on security systems. And check with your auto insurance company to see if they offer discounts for adding any of these items.

Of course, the common sense suggestions from Steve & Stacy's Servicenter don't cost anything and go a long way toward keeping your car safe from thieves.

 Steve & Stacy's Servicenter
130 Virginia Street W
Charleston, WV 25302
(304) 343-4611
http://www.steveandstacysservicenter.com



PCV Valve Service at Steve & Stacy's Servicenter in Charleston

Posted April 20, 2016 12:49 PM

Today, we are talking about your PCV valve. Unburnt fuel is forced into the crankcase as your engine runs.  The PCV (positive crankcase ventilation) valve vents this unburnt fuel and oil vapors from the crankcase and sends it back into the air intake system to be burned in the engine.  A clogged PCV will not allow these vapors to escape. This can dilute and contaminate the oil, leading to damaging engine oil sludge. It can also cause vehicle engine corrosion, something we see occasionally at Steve & Stacy's Servicenter. At high speeds on WV freeways, the pressure can build up to the point that gaskets and seals start to leak.

Back in the old days, vehicles were simply installed with a hose that vented these gases out into the atmosphere. But starting in the 1964 model year, environmental protection laws required that these gases be recycled back into the air intake system to be mixed with fuel and burned in the vehicle's engine.

This is much better for air quality and improves fuel economy also. (Budget-conscious Charleston drivers take note!) The little valve that performs this important function is the PCV valve. The PCV valve lets  gases out of the engine, but won't let anything back in. Over time, the vented gases will gum up the PCV valve and it won't work well. That can lead to all of the problems I've already described, oil leaks, excessive oil consumption and decreased fuel economy.

Fortunately, it's very easy to test the PCV Valve at Steve & Stacy's Servicenter in Charleston and quick and inexpensive to replace. Even so, it's often overlooked because many Charleston vehicle owners don't know about it. Check your vehicle owner's manual or ask your Steve & Stacy's Servicenter service advisor. If this is the first time you've heard of a PCV valve, you might be in line for a replacement.

There's another aspect to the PCV system. In order for the valve to work correctly, it needs a little clean air to come in. This is done through a breather tube that gets some filtered air from the engine air filter. Now some vehicles have a small separate air filter for the breather tube called the breather element. That'll need to be replaced at Steve & Stacy's Servicenter when it gets dirty.

Please ask your Charleston service advisor about your PCV valve. For the price of a couple of burger combo meals in Charleston, you can avoid some very engine repairs.

Steve & Stacy's Servicenter
130 Virginia Street W
Charleston, WV 25302
(304) 343-4611
http://www.steveandstacysservicenter.com



Change Your Wiper Blades Twice Yearly at Steve & Stacy's Servicenter

Posted April 20, 2016 12:49 PM

Because 90% of our driving decisions are based on visual information, unobscured vision is paramount. Which brings us to the topic of today's Steve & Stacy's Servicenter article: wiper blades. While this isn't the most exciting automotive subject, it's important. You wouldn't drive at night in Charleston with your headlights off, but a dirty or streaked vehicle windshield can catch the glare of the sun or on-coming headlights and make it just as difficult to see.

Most of us in Charleston replace our wiper blades when they no longer do the job. They are so worn, hard or brittle that they can't clean the windshield. They may even be falling apart. In other words, we deal with our wiper blades from a failure perspective. We address them when they no longer function. The theory, "If it ain't broke, don't fix it," doesn't apply here. Instead, we should think about wipers blades as an important safety system that we should maintain rather than repair.

WV automotive experts recommend that we change our wiper blades twice a year, in the spring and fall. That way you have functional blades for those Charleston spring showers and winter storms.

When we use our wipers a lot, they get worn from the Charleston road grime and bug juice. Even if we don't use them very often, they're exposed to the sun, heat and cold, and air which cause them to dry out, become brittle and break.

And of course, you need a good windshield washer fluid in your vehicle to help the wipers do their job. Always use washer fluid because plain water doesn't work as well and it can freeze in the reservoir. If you're driving where there are a lot of bugs in WV, you can pay a little more and get fluid that does a better job of clearing them. If you live where you have extremely cold winters, you can get fluid that resists freezing.

Like everything else in the automotive world, there've been some big advancements in wiper blades, both in terms of the design and the materials from which the blade is made. If you are a local Charleston driver that has a need for better than average windshield wipers, you can pay some more for an upgraded wiper. And if you live where there's a lot of snow and ice in WV, they make special winter blades that don't clog up and freeze like standard blades.

At one of your fall and spring oil changes, ask your Steve & Stacy's Servicenter service advisor which is best wiper blade for your driving conditions. Replace your blades on schedule so you never have to struggle with your vision when you switch on your wipers.

Steve & Stacy's Servicenter
130 Virginia Street W
Charleston, WV 25302
(304) 343-4611
http://www.steveandstacysservicenter.com



Make Your Battery Last

Posted April 20, 2016 12:49 PM



Today's report from Steve & Stacy's Servicenter is on vehicle batteries, why they die and what we can do to lengthen their life. Most of us have had a dead battery at one time or another. In fact, it would be very unusual if you hadn't. You may be surprised to learn that only 30 percent of Charleston vehicle batteries last for 48 months.

Now that's an average. How long a battery lasts depends on many factors. You may not know that one of the biggest factors is the temperature where you live and drive around in WV. You might suppose that cold weather was harder on batteries because it takes more power to crank a cold engine, but the opposite is actually true.

For more information on your battery, please visit us:
Steve & Stacy's Servicenter
130 Virginia Street W
Charleston, WV 25302
(304) 343-4611

Batteries in very cold climates have a life expectancy of 51 months as opposed to 30 months in very warm climates. The reason is simple: batteries are chemically more active when they're hot than when they're cold.

A vehicle battery will actually start to discharge on its own within 24 hours in hot weather. It takes several days in cold weather. When batteries are left too long in a state of partial discharge, the discharged portion of the battery plates — for the lack of a better word — 'die.' Recharging the battery will not restore the dead part of the battery plate.

One of the big problems for the way most of us drive in the Charleston area is that our batteries are often partially discharged. The biggest job the battery does is to start the vehicle. It takes some time for the alternator to recharge the battery after starting. If you're driving short distances, especially if there are several starts and stops, your battery may not fully recharge.

Another issue is that vehicles are coming equipped with more and more electricity-hungry accessories like navigation systems, DVD players, CD and MP3 players, heated seats, heated steering wheels and so on. And we often plug in cell phones, computers and other gadgets. Combine that with short trips and it's no wonder that our batteries are partially discharged.

Experts say we can extend our battery life by topping off the charge periodically using a good quality battery charger. You may have heard these chargers referred to as 'trickle chargers.' They're attached to the battery and plugged into a wall outlet to slowly bring the battery up to full charge.

Now, there's some science involved with how fast a battery should be recharged. If you buy a cheap manual charger, you'll have to tend it. Frankly there is a learning curve on how to do it right and it requires much attention. A computer controlled charger – or smart charger – monitors the process and determines the appropriate rate of charge. And it even stops charging when it's fully charged. It costs more than the manual charger, but the automatic model is worth it.

The suggestion is to charge once a month in warm weather and once every three months in cold weather.

Another thing to avoid is deeply discharging your battery, something like running the headlights and stereo with the engine turned off. That'll take months off the battery life every time you do it.

Now, as we discussed, heat is hard on a battery. A dirty, greasy battery holds more heat. You can wipe off excess dirt with a paper towel or ask your service advisor at Steve & Stacy's Servicenter to clean it for you. We can even test your battery and tell you if it's time to replace it.

Batteries are fairly expensive, so taking a few steps to make them last longer is well worth it. Of course, the battery will eventually need to be replaced. Always make sure you get a new battery that meets the factory specifications for your vehicle. If you feel you need more battery capacity than what came with your vehicle, talk with your service advisor at Steve & Stacy's Servicenter about appropriate upgrades.

If you have a dead battery, be careful to inspect it before you jump start it. If the case is bulging, cracked or leaking, do not jump start it. Damaged batteries can explode or catch fire. And deeply discharged batteries can freeze. Do not jump start a frozen battery.

Steve & Stacy's Servicenter
130 Virginia Street W
Charleston, WV 25302
(304) 343-4611
http://www.steveandstacysservicenter.com



Busted: The Maintenance-Free Myth in Charleston

Posted April 20, 2016 12:49 PM

There's a segment of the Charleston area population that's not committed to proper vehicle maintenance. drive

Now, the ignition system in your vehicle is electronic and controlled by the engine management computer. Spark plugs rarely get fouled and will last for as much as 100,000 miles (160,000 kilometers). So tune-ups used to force you in to Steve & Stacy's Servicenter for service, and while you were there you just took care of whatever else was on the list.

Also, in recent years, a large percentage of new vehicles in Charleston have been leased. These folks plan on turning the vehicle in after two or three years, so they haven't focused on the maintenance that helps a vehicle last longer.

Given all that, what's the benefit to keeping up with factory scheduled maintenance? Well, your vehicle will perform better and return better fuel economy.

Those benefits pay for themselves as they go along. The big plus is that major repairs are prevented. And these aren't just repairs that are a long way off. Modern vehicle engines are far more sophisticated and have many parts that are in critical need of proper lubrication. Missing just one oil change can allow oil sludge to start forming. Sludge clogs small engine passages, robbing parts of the lubrication they need. An expensive failure could easily occur within two or three years.

And modern engines require more sophisticated fluids. Because of the different types of materials that are used to make auto parts, things like aluminum, plastics and steel, different types of additives are required to protect automotive components from corrosion. These additives deplete with time as well as with use.

Taking care of the little things now prevents big problems later. At Steve & Stacy's Servicenter, we have been taking care of all those little things for years. Your vehicle still needs to be taken care of – it's just that some of those points of care have changed with automotive advancements. The need for proper maintenance in Charleston drivers vehicles did not go away.

Steve & Stacy's Servicenter
130 Virginia Street W
Charleston, WV 25302
(304) 343-4611
http://www.steveandstacysservicenter.com



Service Center Standard and Procedures

Posted April 20, 2016 12:49 PM

All WV pilots have checklists for every aspect of flying. They always use their checklists even if they only have two steps on them. They do this simply because a checklist is a great way to not forget steps. It is also how they can assure a predictable outcome.

That is why Charleston automotive service centers including Steve & Stacy's Servicenter have procedural standards for each service they perform. Steve & Stacy's Servicenter technicians are trained step by step. And they perform the procedures step by step, the same way each time. By training to procedural standards, WV service centers can assure a quality outcome. The job is done right every time and Charleston customers leave happy with how their vehicle performs.

Each company trains its technicians to standards. The WV automotive industry as a whole is very committed to standards of excellence and encourages individual WV service center operators to apply them to every vehicle they service.

An example is how Steve & Stacy's Servicenter grades problems and communicates their recommendations. If your service advisor tells you that a repair or replacement is required it must meet the following criteria:

The part no longer performs its intended purpose
The part does not meet a design specification
The part is missing

They may suggest repair or replacement:

If the part is close to the end of its useful life - just above discard specifications or likely to fail soon
To address a customer need or request - like for better ride or increased performance
To comply with maintenance recommended by the vehicle manufacturer
Based on the technician's informed experience

Here are some examples:

An exhaust pipe has rusted through and is leaking. Replacement is recommended because the part has failed. If the pipe were rusted, corroded or weak but not leaking, the technician may suggest it be replaced because it is near the end of its useful life and replacing it now may be more convenient for the customer.

Suppose a customer wants to improve his car's handling, but his shocks haven't failed. The may suggest replacement of the shocks to satisfy the customer's wishes.

Under these guidelines the Charleston car repair shop must refuse partial service of a required repair if the repair creates or continues an unsafe condition.

Let's say a customer has a cracked brake rotor. This is a dangerous condition that must be repaired. If the customer does not want to replace the rotor but instead just wants new brake pads installed, the shop must ethically refuse the partial repair. That can be an upsetting conversation, but understanding that Charleston service centers operate under service standards and procedures is comforting. You want your service to be done right and to have confidence in your technician's recommendations.

The WV automotive service industry and Steve & Stacy's Servicenter want the best for you and for you to keep coming back.

Steve & Stacy's Servicenter
130 Virginia Street W
Charleston, WV 25302
(304) 343-4611
http://www.steveandstacysservicenter.com

 



Tire Replacement: What Charleston Drivers Need to Know

Posted April 20, 2016 12:49 PM

Looking at getting some new tires? Maybe the real reason for wanting those off-highway tires is that they look cool. Well there's nothing wrong with that. If you make sure that you've got your functional needs covered with your selection, then you can have some fun with where you go from there.

Let's suppose you zip around Charleston in a sporty car. You may like to run a high-performance summer tire when the weather's good. When WV weather turns cold, you can put on high-performance winter tires. For the kind of driving you like to do, you want full-on performance tires. All-season tires are naturally a compromise that works well for most Charleston drivers, but since you have a choice, go for dedicated summer and winter tires.

When it's time for new tires, visit with a knowledgeable Steve & Stacy's Servicenter tire professional. Describe your needs and wants. He'll come up with some selections for you to discuss. And once you settle on a type of tire, there are options for special needs: like pulling a trailer or carrying heavy loads.

Tires are one of the biggest purchases for Charleston drivers. With so many choices, you'll be able to get what's best for you. Take your time. And don't worry about what's in stock. If you want something that isn't here at Steve & Stacy's Servicenter, we can order it. Chances are you'll be rolling on your new tires in a couple of days.

Let us know if you have any other questions!

 Steve & Stacy's Servicenter
130 Virginia Street W
Charleston, WV 25302
(304) 343-4611
http://www.steveandstacysservicenter.com

 



Below 45 Degrees in Charleston: Consider Winter Tires

Posted April 20, 2016 12:49 PM

Remember snow tires? They were basically just regular tires with big, knobby lugs to get them through deep snow. They were loud and rode hard, and Charleston drivers couldn't wait to get them off the car. Then along came television advertisements for “all-season” radials. WV drivers ran out and bought some and we thought we were done with snow tires forever.

Tires have come a long way since then. Modern winter tires sold in the Charleston area are much better designed for the wide range of conditions that come with WV winter weather. They are made with a rubber compound that helps them stay flexible in cold weather. Regular tires become hard and stiff at Charleston temperatures below 45°F (7° C) which reduces their traction. That's a concern in winter, especially with snowy or wet conditions. But it also means that Charleston drivers are better off with winter tires in cold weather even when it's dry.

The tread design on winter tires has been improved to move snow, slush and water. The lugs and grooves throw packed snow out of the tread as the tire rotates. This means the tread is open and ready to move more snow when it rolls around again. Summer tires can pack up with snow, which makes them more dangerous than a bald tire.

The all-season tire that is popular among Charleston drivers is a compromise between summer and winter performance. This means they give adequate performance for Charleston drivers in either season but aren't great in either. Summer tires give great performance in hot weather but lousy performance in winter. Charleston drivers need to put more thought into their tire choices these days.

If you want the performance that new winter tires can give you, you should have them properly installed by your friendly and professional service advisor at Steve & Stacy's Servicenter. It's best to purchase four snow tires and put them on all the wheels of your vehicle. But if you only want two, you need to put them on the rear of your vehicle, even if you drive a front-wheel drive vehicle. Charleston drivers always want to put the tires with the best traction on the rear of the vehicle.

For more auto advice about tires for any WV season, ask your friendly and knowledgeable Steve & Stacy's Servicenter tire professional. They can help you find the right tire for your area and for your driving needs. For the best performance from your tires, whatever the season, don't forget preventive maintenance. Keep your tires up to pressure for the best durability, safety and performance, but don't overinflate them. Remember, good car care provides the safest road for all of us in Charleston.


Steve & Stacy's Servicenter
130 Virginia Street W
Charleston, WV 25302
(304) 343-4611
http://www.steveandstacysservicenter.com



Ask Steve & Stacy's Servicenter About the Importance of Service Intervals

Posted April 20, 2016 12:49 PM

Today in our Steve & Stacy's Servicenter blog, we're going to talk about following recommended service intervals. Your vehicle isn't the only aspect of your life with recommended intervals: What about six-month dental cleanings and regular physical exams? Then there's laundry, mowing the lawn, paying your electric bill, changing your furnace filter - you get the idea.

Now, what would happen if you didn't follow these intervals? For one thing, your teeth may get more cavities. You might not discover health issues that benefit from early detection and treatment. And you'd have to wear dirty clothes, be embarrassed by your overgrown lawn and have your power shut off.

We all realize there are some things in life that we have to take care of regularly. If we don't, there are negative consequences. Our quality of life diminishes and it inevitably costs more money.

Have you ever wondered, "How often should I bring my car in for scheduled maintenance?" You can let your friendly and knowledgeable Steve & Stacy's Servicenter technician remind you of the manufacturer's recommendations. He has checklists of what the manufacturer recommends and can find potential problems when he inspects your vehicle. Rely on Steve & Stacy's Servicenter professionals to help you make good car care decisions, that's our job.

For those in Charleston who want to be more proactive with their vehicle care, here are some simple ways to remember what has a maintenance interval:

First: fluids. If it's liquid, it's got a replacement schedule. Oil, transmission fluid, coolant, power steering fluid, brake fluid, differential fluid, etc.
Then think tires. They need air, rotation, balancing, and alignment. And while you're thinking tires, think brakes and shocks.
And what makes your car go? Air and fuel. Air filter replacement, fuel filters and fuel system cleaning.

Of course there are more items, but if you remember to take your vehicle into Steve & Stacy's Servicenter for these things, your friendly and knowledgeable service advisor will help you with the rest.

Steve & Stacy's Servicenter
130 Virginia Street W
Charleston, WV 25302
(304) 343-4611
http://www.steveandstacysservicenter.com



Differential Service at Steve & Stacy's Servicenter: Viva la Difference

Posted April 20, 2016 12:49 PM

Every vehicle on WV roads has a differential, and it is important to the proper operation of the vehicle.  But most Charleston residents don't have a clue what it is.

The differential compensates for differing wheel speeds. For example, when you turn, the inside tire on the turn travels a much shorter distance than the outside wheel. So the inside wheel of the vehicle must move at a slower speed than the outside wheel. Without a differential, the wheels would hop and scrape while turning.

Have you ever seen the large bulge in the middle of the rear axle of a truck? That's the differential. In a rear-wheel drive vehicle, the differential is located on the back axle. Four-wheel drive vehicles and SUV's have differentials on both the front and the rear axle.

You might expect that the differential is located on the front axle of a front-wheel drive vehicle. You'd be right. But the differential is called a transaxle on a front-wheel drive vehicle because its location allows it to be combined with the transmission.

In an all-wheel drive vehicle, an additional differential or transfer case is located between the front and rear axles. Differentials are strong: They have to be because of the job they do. But those tough parts need proper lubrication. You don't want your differential to seize up. That results in damage to your vehicle.

So you need to have your vehicle differential serviced regularly. It's not a complicated job. At Steve & Stacy's Servicenter in Charleston, we've been servicing differentials for years. The used lubricating fluid is simply drained and then replaced. Some vehicles require specific additives in the differential fluid; your Charleston service center will ensure you are getting what your vehicle needs.

The intervals in time or mileage for servicing your differential vary greatly from vehicle to vehicle. Check with your owner's manual or Steve & Stacy's Servicenter service advisor to find out how often your vehicle differential needs to be serviced.

Steve & Stacy's Servicenter
130 Virginia Street W
Charleston, WV 25302
(304) 343-4611
http://www.steveandstacysservicenter.com



Timing Belt

Posted April 20, 2016 12:49 PM

Ever heard the sad tale of a staggeringly steep repair bill from a broken timing belt? Bad news. Let's take a lesson from their woes and remember to think about our timing belt.

First, let's review what a timing belt does. The top part of the engine over the cylinders is called the cylinder head. The head contains the valves. There's at least one valve that lets the fresh air into the cylinder. This air, mixed with fuel, burns to create power. Then another valve or two will open to allow the exhaust out of the engine. Each cylinder has 2 to 4 valves - that's 12 to 24 valves for a V-6, up to 32 values on a V-8. The opening and closing of the valves is done by a camshaft. The timing belt uses the rotation of the engine to drive the camshaft which opens and close the valves. It's called a timing belt because it has to be adjusted to rotate the camshaft to keep proper time with the engine so that everything's in sync.

The timing belt is a toothed rubber belt. But some vehicles use a timing chain or timing gears instead of a belt. Timing chains and gears are much more durable, but vehicle manufactures are using belts more because they are quieter - and cheaper. If you have a small or mid-sized passenger car, crossover or mini-van, chances are you have a timing belt.

Unfortunately, timing belts fail without any warning. That shuts your engine down right away. Your pros at Steve & Stacy's Servicenter can inspect your timing belt and look for cracks and looseness. But getting to the belt to take a look can be almost as much work as changing it on some vehicles. That's why manufacturers recommend replacing the belt from time to time. For most vehicles it's from 60,000 to 90,000 miles or 95,000 to 145,000 kilometers. If your owner's manual doesn't specify an interval, ask your service advisor at Steve & Stacy's Servicenter.

Someone we know, who shall remain anonymous, has had two timing belts fail. The first was while he was waiting at a stop light - that repair cost several thousand dollars. The second was while driving on the highway - that one cost more than twice as much. Both had the cars out in the shop for three weeks. His cars had what we call "interference engines," meaning that the valves and pistons are very close to each other. If the timing belt slips even one notch, the pistons will slam into the open valves. That's why our friend's highway failure was so much more - his engine was traveling so fast that the valves were smashed and they chewed up the cylinder head.

A non-interference engine will just shut down if the timing belt breaks. You're stranded, but the engine doesn't suffer permanent damage. In both cases, our hapless friend was just a couple oil changes past the recommended interval for changing the timing belt. This is one of those things that Charleston drivers just cannot put off. Now replacing a timing belt is not cheap - but repairs for a broken belt can be far more expensive.

The team at Steve & Stacy's Servicenter recommends Charleston drivers check their owners' manual ASAP - especially if you have more than a 60,000 miles or 95,000 kilometers. You may need to get that belt replaced right away. And on many cars, the timing belt drives the water pump. So, it may be a good idea to replace the water pump while you're at it because 90% of the work required for the new pump is already done with the belt change. Doing both at the same time saves you a lot of money because as they say, "timing's everything."

Steve & Stacy's Servicenter
130 Virginia Street W
Charleston, WV 25302
(304) 343-4611
http://www.steveandstacysservicenter.com

 



Change Your Engine Air Filter at Steve & Stacy's Servicenter

Posted April 20, 2016 12:49 PM

Many Charleston car owners have probably wondered: "What's the harm in putting off replacing an engine air filter? The answer is that not replacing it could cause your Mass Air Flow (MAF) sensor to fail. This expensive sensor is situated between your engine air filter and your engine. Dirty air filters are a leading cause of mass air flow sensor failure – and these babies can cost several hundred dollars to replace in Charleston.

Change your vehicle air filter at Steve & Stacy's Servicenter when it's dirty. Your vehicle engine will thank you.

Give us a call.

Steve & Stacy's Servicenter
130 Virginia Street W
Charleston, WV 25302
(304) 343-4611
http://www.steveandstacysservicenter.com

 

 



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