AUTONET TV

I'm Cool With That (AC Exchange)

On a hot day, you want your vehicle's air conditioning to work.  When the air blowing out of your vents isn't cold, it's easy to think, "I'll just take it by the shop and have them top off my refrigerant." But while some people think air conditioning is that simple, it's actually not.

If your refrigerant is low, something has to have happened for it to be depleted.  Perhaps there's a leak in the system.  Or some hoses or clamps have failed.  If the system isn't evaluated by someone who knows air conditioning, it's possible that adding refrigerant will just be a band-aid solution.

It's also possible that contaminants have gotten into the refrigerant, such as carbon dioxide, nitrogen, argon, or air.  Some of those gases do not condense like refrigerant does which can increase the pressure inside the system and strain the lines and other components. At that point, the best course of action may be to have the old refrigerant (with its contaminants) bled from the system and have your AC recharged with new refrigerant.

Bring it to us, and we can inspect and test the system and all its components.  That will include a pressure test for leaks.  Most vehicle manufacturers don't have a service schedule for air conditioning systems, so one way to know when you should have it looked at is when it's not behaving the way it used to.  For example, it may not get cold as fast as it did before or even at all.

So, when hot air is exiting your vents when you want it to be cold, schedule an appointment and have a trained technician take care of it.  Are you cool with that?

Steve & Stacy's Servicenter
130 Virginia Street W
Charleston, WV 25302
(304) 343-4611
http://www.steveandstacysservicenter.com

The Daily Grind (Grinding Noise)

If your vehicle makes a grinding sound when you turn the steering wheel, it's speaking to you.  No, really, it is.  So listen to what it's saying and you could avoid a much more costly repair down the road.

A grinding sound coming from the front of your vehicle when you are turning can offer some very informative clues as to what's going on.  One cause could be that there's a problem with the mechanical linkage that enables you to turn the wheels.  Another is that the hydraulic system that makes turning the steering wheel easier may have its own problems. 

Think of it.  Hydraulic power steering has many components that need to work in tandem.  The power steering fluid may be too old and contaminated.  Or its level may be low. That may be caused by a leak somewhere in the system. A technician can check things over to find out exactly what's happening.

Other causes of grinding while turning can be problems with the suspension in the front.  You may have a failing CV (constant velocity) joint.  It could be your brakes are partially engaging while you are turning.  That metal-on-metal sound is never a sign that things are working just the way they're supposed to.

To a technician looking to pinpoint the problem with your vehicle, it's not a daily grind at all.  Experience and training will help her or him zero in on what's causing the noise and get you back on the road. Maybe you can enjoy your sound system more after that distracting background noise has disappeared!

Steve & Stacy's Servicenter
130 Virginia Street W
Charleston, WV 25302
(304) 343-4611
http://www.steveandstacysservicenter.com

Restore Your Get-Up-and-Go (Fuel and Air Induction Cleaning)

You may have heard the old saying, "My get-up-and-go got up and went." If your vehicle's engine's fuel economy is noticeably worse, your engine is idling roughly or stalling or your vehicle's acceleration isn't what it used to be, ask your service advisor if you might need your vehicle's fuel and air induction systems cleaned.

As the hours pile up on your engine, carbon deposits can build up.  It's not unusual for some of the impurities and additives in fuel to leave behind a black residue that eventually will negatively affect your fuel economy and performance. Maybe you're noticing your engine is harder to start, you hear knocking or pinging in your engine and your vehicle just doesn't have the pep it used to.

While it's a sophisticated process with a lot of components, a gasoline engine essentially produces power by drawing in air from the outside and mixing it with fuel in the cylinders where this blend of fuel and air is ignited by spark plugs in synchronized explosions.

The fuel and air enter your engine through the fuel induction system and air induction system. Because of things like high operating temperatures and impurities, carbon in the fuel can leave behind dark, sooty deposits in the fuel induction system such as the fuel injectors and the throttle body. These and other residue reduce your engine's efficiency and performance. Our service center can use special fuel injector cleaners to remove those deposits from your engine.

The technician may manually clean some of the deposits and also put a fuel additive in the fuel tank that will get rid of other deposits that are still in the fuel system

Keeping the air induction system clean is also important.  A technician can use a liquid cleaner specially designed for the job. Not only can this improve your fuel economy, it may also reduce exhaust emissions and help your engine last longer.

Most gasoline now contains detergents that help reduce or prevent these problems, but direct injection is now being used in more vehicles that are more susceptible to clogging. Ask your service advisor if your vehicle could benefit from fuel and air induction cleaning. 

Steve & Stacy's Servicenter
130 Virginia Street W
Charleston, WV 25302
(304) 343-4611
http://www.steveandstacysservicenter.com

Hey Charleston Drivers, How Many Miles Are on Your Car?

Nowadays, Charleston drivers are paying more at WV gas pumps. For some families it adds up to several hundred dollars every month. That's got to come out of the budget somewhere. This is one of the reasons many WV drivers are putting off buying a new car. They plan on keeping their old vehicle for a year or two longer than before.

Even now, 2/3 of the personal vehicles on our local Charleston, WV, roads have over 75,000 miles (120,000 kilometers) on them. The average age of vehicles is over nine years. And most people in the Charleston area can't afford to be stranded or inconvenienced by a breakdown. So following a regular maintenance schedule, like personal diet and exercise plans, is actually critical to preserving your investment.

Determining what to do for a higher-mileage vehicle can be challenging because many owner's manuals don't publish service intervals after 60,000 miles (100,000 kilometers). Thus, Charleston drivers need to be better at keeping records and planning for preventive maintenance.

You can start by figuring that services with a recommended interval should still be performed on that interval, even after you're past the tables in your service manual. For example, a service might be recommended every 15,000 miles (24,000 kilometers). Well, just keep doing it every 15,000 miles (24,000 kilometers) for as long as you have your car.

Now higher mileage engines operate under more stress. Some WV automotive experts suggest that the severe service schedule is more appropriate and that routine service should be performed at shorter intervals. Check with your owners' manual or service advisor at Steve & Stacy's Servicenter to see if the severe service schedule is right for your vehicle.

And keeping current with your full-service oil change schedule is important for a couple of reasons. First, older engines have had more time to build up oil sludge. Skipping an oil change here and there can really compound the problem for your vehicle.

Another equally important reason is that your other fluids are routinely checked and topped off. Power steering fluid, brake fluid, coolant and transmission fluid can be kept at optimal levels even though the older seals and gaskets are leaking more than when they were new.

And speaking of older seals and gaskets: they start to dry out and become more brittle with age. You may want to consider using high mileage formulation oil and fluids. These products contain  additives to condition seals and gaskets to keep them from leaking. The high mileage formulations cost more than standard products, but they are well worth it in terms of preventing serious repair bills down the road.

Older vehicles in the Charleston, WV, area need repairs and replacements that newer ones don't: things like timing belts, radiator hoses, suspension work, anti-lock brakes, air bags, water pumps, alternators and batteries. That may seem like a lot of stuff to have done, but it works out to be cheaper than new car payments.

With a high-mileage vehicle, a couple of relationships will become pretty important to Charleston drivers. The first is with your service advisor at Steve & Stacy's Servicenter. You need someone you trust to take care of your car and be mindful of your needs. Ask for help to develop a plan to keep your vehicle road-worthy that works within your budget and for the Charleston, WV, area driving conditions. 

The next relationship is with your vehicle itself. We're not talking about naming your car or tucking it in at night. We just mean - pay attention and get to know your vehicle. Notice unusual sounds, smells, vibrations, etc. Then you can describe the changes to your service advisor at Steve & Stacy's Servicenter and head off problems. We can't do anything about the price of gas, but we can properly maintain Old Faithful to keep it safely and economically on the local Charleston roads.

Steve & Stacy's Servicenter
130 Virginia Street W
Charleston, WV 25302
(304) 343-4611
http://www.steveandstacysservicenter.com

Drive Train - What You Need to Know in Charleston

One Charleston automotive service issue that doesn't get much attention is driveline service. Drivelines don't get talked about very much around Charleston, but they're very important. First let's define what the driveline is:

Taking a small step back, the power plant is comprised of the engine and transmission. The driveline starts there and includes all of the components that transfer power from the transmission to the wheels.

That's not really a lot of components, but they handle the full force of the engine. Without the driveline you're not moving. So Charleston residents need to take good care of it. The driveline components differ depending on whether your vehicle has front wheel drive, rear wheel drive, all wheel drive or four wheel drive. For purposes of our discussion, we're going to have to oversimplify a bit.

If you are ready to have your drive train looked at, give us a call at (304) 343-4611.

Let's start with front wheel drive. The point where the transmission stops and the driveline begins is a little blurred with front wheel drive because the transaxle houses both the transmission function and the differential function. The half shafts that send power to each front wheel come out of the transaxle. The shaft is connected to the wheel by a constant velocity, or CV, joint. The CV joint is protected from dirt and water by an airtight, flexible rubber boot.

So, Steve & Stacy's Servicenter driveline service would include properly servicing the transaxle and inspecting the cv boot to see if it's torn or loose. If it is, it needs to be replaced and the CV joint inspected for damage. Repairs may be in order. Besides visual damage to the airtight CV boot, you might hear a clicking noise when turning. Recommended maintenance for the transaxle and CV joints will be spelled out in your owner's manual, or check with your friendly and knowledgeable Steve & Stacy's Servicenter service advisor.

On to rear wheel drive. The driveline for a rear wheel drive vehicle starts with the driveshaft – that long tube that connects the transmission with the differential on the rear axle. Some vehicles in Charleston have a two piece drive shaft. The shafts are connected to the transmission and the differential with big universal joints. Most Charleston residents have probably heard the term 'u-joints.' These joints can wear out, just like the CV joints in front wheel drive vehicles. You may hear some clunking or feel a jolt when shifting into drive or reverse – if you do, get your driveline inspected at Steve & Stacy's Servicenter in Charleston.

The differential on the rear axle sends power out to each rear wheel through half shafts in the axle. The differential fluid needs to be drained periodically and replaced with clean fluid. When the seal on the end of the axle is damaged or leaks, the axle will need to be serviced. The routine maintenance item here is differential service. Be sure to check your owner's manual or Charleston service advisor for intervals.

Now let's go on to all wheel drive. Remember that the difference between all wheel drive and four wheel drive is that an all wheel drive vehicle is essentially providing power to all of the wheels all of the time. The vehicle may be able to shift more of the power to the front or to the back depending on where you need traction. All wheel drive vehicles are designed to work well on dry pavement. Even some high-end sports cars from makers like Lamborghini and Porsche have all wheel drive.

Some all wheel drive vehicles are designed to work well off-road in Charleston, but all hard-core rock crawlers are four wheel drive. These guys thrive in mud, sand, rocks and hills – but they don't work well on dry pavement when they're in four wheel drive. So they have the option to shift to rear wheel drive only on dry pavement.

Most all-wheel drive vehicles are very similar to front wheel drive when it comes to the front end. They also have a center differential that transfers power to the rear differential. Connecting it all is a shaft from the transaxle to the center differential and another from the center differential to the rear differential. So all of the normal front wheel drive service is recommended as well as service to the center and rear differentials.

Four wheel drive can be thought of as a rear wheel drive vehicle that can also send power to the front axle. There's a transfer case in the middle of the vehicle that can be shifted to send power through a drive shaft to a differential on the front axle. So Charleston residents need differential service for the front and rear differentials and for the transfer case as well.

The bottom line for Charleston residents is that the maintenance schedules are in your owner's manual. Your Charleston service advisor can answer any questions you've got. If this is the first time you've heard some of this stuff – it's time to ask someone at Steve & Stacy's Servicenter if any of it needs to be done now.

Steve & Stacy's Servicenter
130 Virginia Street W
Charleston, WV 25302
(304) 343-4611
http://www.steveandstacysservicenter.com