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Archive for January 2021

A Non-Starter (Alternator Problems in Cold Weather)

Posted January 17, 2021 8:43 AM

As the temperatures dip, we all know there could be problems starting our vehicles. After all, batteries can grow old and not hold a charge as well as when they were newer. Or starters can go bad.  But there's one more component to keep an especially sharp eye on during winter: your alternator.

The alternator is sort of like a small generator. It sends power out to various parts in your vehicle that need electricity.  That includes the battery, which needs charging to keep its power topped off.  The alternator creates electricity by taking mechanical energy from the engine and turning it into electricity.  It is connected to the engine by belts and pulleys. 

In cold weather, the material the belt is made from is less flexible than it is in warm weather.  That means it may not be turning the pulleys as effectively since it doesn't have the same grip. Also, when it's colder, lubricants, including the engine oil, are a little stiffer and parts just don't move like they do when the weather's warmer.  With that extra strain, sometimes it takes the alternator longer to recharge the battery. That, in turn, may leave the battery a little less power to start the engine when it's cold.

You may have a warning light on your instrument panel that looks like a battery.  If it lights up or if you notice your headlights flickering or not shining quite as brightly as they usually do, it could mean a weak alternator. But it also could be an aging battery, corroded battery terminals, a loose belt or another charging system part. Yes, it's complicated. 

Pinpointing the cause involves testing the battery and charging system with diagnostic equipment.  If it does turn out to be an alternator, there are options besides replacing it with a brand new, original equipment part.  Ask your service advisor for recommendations. Obviously, you want your vehicle to start reliably, especially in cold weather.  Take care of your charging system and it will take care of you.

Steve & Stacy's Servicenter
130 Virginia Street W
Charleston, WV 25302
(304) 343-4611
http://www.steveandstacysservicenter.com



When "Oh, no!" Turns Into, "All right!"

Posted January 10, 2021 11:10 AM

Things we don't expect happen to our vehicles. And let's face, no one really wants to spend money on an unexpected repair. But if you are putting off going to your vehicle repair facility because you're dreading bad news, you might just be putting off some good news.

There was one minivan driver who'd had the same van for years and never had a problem with the power sliding doors.  Then one day, the electrical switches in the door pillars stopped working.  The key fob would still open them, but the door switches wouldn't do a thing.

Of course, the van driver feared the worst: an electrical problem, a major computer failure, mice chewing up the wires.  So, he put off going into the repair facility for a couple of months.  One day, it was time for his regular oil change and the service advisor asked him if there was anything else going on with the van.  The owner mentioned the door problem but said he didn't want to spend a fortune on it.

He waited for his van, and it wasn't long before the service advisor came out with good news. The doors weren't working because a switch on the overhead console had been turned off.  (It was a safety feature to allow parents to disable them.) The owner had accidentally switched it when he was unloading the van.  It was the first thing the technician had checked. Flip the switch back and all was working as usual.

Another example? A mother was driving a minivan with her two kids inside on a hot day when she felt the front end shaking violently as she drove down the road. Fearing something major had broken in the van (and fearing for the safety of her kids), she pulled into a fast-food restaurant parking lot and started to look underneath to see if it was anything obvious she could see.

She couldn't see any broken parts, but she also didn't feel safe getting back in the van with her kids.  So, she called her local service facility and asked if they could send someone to look at it.  When the technician arrived, he took it for a test drive on the same road on which she'd described having the trouble.  Then he put her van up on the lift.  His conclusion?  Nothing was wrong with her van.  It was the street she was driving on.  Crews repairing it had left the surface full of potholes, and that was causing her rough ride.

Ultimately, what these two drivers feared would be an expensive trip to the shop resulted in each driver getting different news than they had expected.  One learned something new about his vehicle.  The other?  Well, the technician saw that her tires were badly worn and convinced her to get them replaced, perhaps preventing an accident and giving peace of mind for a mom with two kids.

Steve & Stacy's Servicenter
130 Virginia Street W
Charleston, WV 25302
(304) 343-4611



Regular Schedule or Severe Service Schedule at Steve & Stacy's Servicenter?

Posted January 3, 2021 11:47 AM

Today's Steve & Stacy's Servicenter article focuses on severe service maintenance. Many Charleston drivers are not aware of them and yet there are also very vocal advocates in WV who think that severe service schedules apply to everyone. Somewhere between a complete lack of awareness and the dire blanket statements lies a reasonable approach to severe service maintenance at Steve & Stacy's Servicenter.

To back up a little, vehicle owner's manuals have schedules for preventive maintenance: things like oil changes, transmission service and so on. They say you should change your oil after a certain distanced traveled or after so many months. Charleston drivers understand this very well. What they may not know is that there are actually two service schedules: the regular schedule and the severe service schedule. The mileage and time intervals are lower on the severe service schedule.

Now when you hear 'severe service,' you may think it doesn't apply to you because you don't feel your driving conditions are severe or extreme – it's just normal everyday driving in the Charleston area. So let's list some of the conditions that classify as severe so that you can make the judgment on your own driving.

Before we start the list, here's a point of contrast that definitely is not severe driving. Driving down your nearest WV interstate at the highway speed limit on a 75 degree F/24 degree C day loaded only with your passengers. This is an easy trip for your vehicle: your engine is loafing along at low RPMs, no heavy loads to pull and moderate Charleston temperatures. Now let's look at some severe service driving conditions.

Most trips around Charleston are less than four miles/six and a half kilometers. When your vehicle engine cools down, moisture condenses in the engine. This water in the oil doesn't get a chance to evaporate on short trips because the oil doesn't get hot enough. A lot of short trips in your vehicle means a lot of water build up. And water in the oil leads to the creation of sludge which can damage the engine. Changing the oil more frequently keeps sludge from building up. By contrast, highway driving warms the engine up and gets the water burned off.

Here's another example. Most trips around Charleston are less than 10 miles/16 km and outside temperatures are below freezing. This is the same reasoning, but in very cold WV weather it takes even longer for the oil to get hot enough to evaporate the water, hence 10  miles/16 km as opposed to 4 miles/6.4 km.

Next, you drive in very hot WV weather. The hotter it is outside, the more cooling the engine, transmission, brake fluid and so on becomes. The environment in which the fluids reside is more hostile, and the fluids simply break down faster. Therefore, the lower change interval.

Another: driving at low speed most of the time. Every vehicle engine has what's called its power band. This is a range of RPMs in which it's most efficient. Low speed driving doesn't keep the engine in its power band so it's working harder. This is one of the reasons that ratings are worse in downtown than on the highway.

Stop and go driving in Charleston is another severe service condition. You're always accelerating, which works the vehicle engine and transmission harder. Then you're stopping, which works the brake fluid harder, causing it to get very hot. Highway driving, on the other hand, requires far less horsepower to maintain its speed than getting a stationary vehicle from a stop light up to 25 mph/40 kph. A lot of this and you'll need to follow the severe service schedule.

Also on the list is operating your vehicle in dusty, polluted or muddy conditions. Obviously, your engine air filter and cabin air will get dirty faster and need to be changed more frequently as will your breather element. Some of this dust and dirt will make its way into your fluids. They will simple get dirty faster and won't protect the components as well as fresh fluids.

Finally, you're driving under severe conditions in Charleston when you tow a trailer, regularly carry heavy loads or carry a car-top carrier. This is pretty obvious. You'll spend more time in lower gears so the engine and transmission work much harder and create more heat. Brakes will be more stressed stopping the heavier loads.

Sounds like most of us in Charleston operate under severe driving conditions at least some of the time. How can Charleston drivers know which schedule to follow?

Think of it as a spectrum with "always driving under severe conditions" on one end and "never driving under severe conditions" on the other end. Some will be at one extreme or the other, but most of us will fall somewhere in between.

Carefully think about your driving conditions and decide if you should do your preventive maintenance closer to the severe service recommendation or the regular recommendation. Of course, your Steve & Stacy's Servicenter service advisor can help you with your decision.

Steve & Stacy's Servicenter
130 Virginia Street W
Charleston, WV 25302
(304) 343-4611
http://www.steveandstacysservicenter.com



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I am a repeat customer - went to get my oil changed and they reminded me that I was not yet time! I very much appreciate the honesty and looking out for me! quotes-image
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