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Archive for September 2019

Battery Maintenance Tips From Steve & Stacy's Servicenter

Posted September 29, 2019 3:36 AM

When it comes to your vehicle, it all starts with the battery. Proper battery maintenance is important for two reasons:

First, your vehicle won't start or run without it. Second, it is the key to the long life of your auto electrical system. If your battery isn't working efficiently, your alternator has to work overtime to make up for it, and other electrical components can suffer as well.

A number of years ago sealed batteries were introduced to the local Charleston, WV, market. They were hailed as being 'maintenance-free batteries.' While it is true that you can't get in and adjust the electrolyte levels of a sealed battery, it is by no means maintenance free.

Batteries are very sensitive to changes in the weather around WV. Temperature really affects auto battery performance. A battery inspection is an important part of your spring and fall checkups. Next time you're under your hood, take a look at your battery.

  • Is it clean and free of residue? A dirty battery will drain.
  • Is there corrosion at the terminals where the battery cables attach to the battery? If there is, the corrosion can interfere with how efficiently electricity passes back and forth from the battery.
  • Are the cables loose? Make sure they are tight.
  • Are the cables themselves corroded? Corrosion can actually eat through the battery cables.

Steve & Stacy's Servicenter service advisors can inspect and test your battery. If the inspection warrants a cleaning, have it done. If the battery test indicates that replacement of the battery or cables is in order, you will be lucky to have caught the problem before it becomes a major inconvenience.

Your battery will also last longer if you keep your fuel system and ignition system clean. It's all part of your commitment to regular maintenance, to keep your vehicle running on Charleston streets at its best for a long, long time.

Steve & Stacy's Servicenter
130 Virginia Street W
Charleston, WV 25302
(304) 343-4611
http://www.steveandstacysservicenter.com



Steve & Stacy's Servicenter Automotive Tips: Alternator

Posted September 22, 2019 8:50 AM

Your alternator makes electricity to start and run your engine and all of the vital electrical systems in your vehicle. That’s everything from the on-board computers to the turn signals. And of course there is the entertainment system, seat heaters, power windows and everything you plug into the power outlets. After your alternator makes enough electricity to do all that, it recharges your battery with what’s left over.

When Charleston drivers constantly have a low or dead battery, the alternator is usually a prime suspect. However, the alternator is just one vital component of the starting/charging system, and a problem with any of the other components could be the actual cause.

In addition to the alternator, the charging/starting system includes the battery, starter, serpentine belt system and all of the electrical cables that connect them. Your Steve & Stacy's Servicenter service advisor has a systematic process of testing components and connections to get to the source of your trouble. The initial symptoms determine where to begin the diagnostic process, and he follows the procedure until he tracks down the culprit.

For example, diagnostic tests at Steve & Stacy's Servicenter could reveal that the alternator is not generating enough electricity to keep the battery charged. Is the alternator bad? Not necessarily. A worn serpentine belt tensioner could be allowing the belt that spins the alternator to slip. So the perfectly good alternator is not spinning at the proper speed. The solution for Charleston drivers is to replace the serpentine belt system – not the alternator.

The good news for Charleston drivers is that our highly-trained technicians at Steve & Stacy's Servicenter can properly diagnose all your vehicle troubles and make the necessary repairs to get you back on the road in Charleston.

Give us a call.

Steve & Stacy's Servicenter
130 Virginia Street W
Charleston, WV 25302
(304) 343-4611
http://www.steveandstacysservicenter.com





Make your Service Visit at Steve & Stacy's Servicenter a Good One

Posted September 15, 2019 10:47 AM

Most people don't love going to get their vehicle serviced, but it's one of those things you just have to do. So you might as well get the most of out of it. There are some steps you can take that will likely help you get the best results possible.

For one thing, it's important to describe your problem (or problems) to the service advisor accurately and clearly. If your vehicle is making a noise, for example, take time to really listen to it and think of the best way to describe it. Does it increase in speed when you go faster? If you feel a vibration somewhere, where in the vehicle does it seem to originate? Some service advisors recommend writing things down. That way the driver won't forget any important clues that could lead to a successful resolution of the problem.

Another thing is to make sure your vehicle is cleaned out and free of junk. That way the technician can access those nooks and crannies where some vital components may be. If your vehicle is full of strollers, boxes or your collection of fast food containers, it won't be easy for the technician to reach some of those parts. Oh, and if your vehicle is neat, it does send a signal that you really care about it.

Finally, stay out of the way of the technician. A recent survey of technicians reveals they work more efficiently and do a better job when they don't have someone hanging on their every move. Can you imagine how you'd feel if someone hovered over you all day while you were trying to get your work done?

Steve & Stacy's Servicenter
130 Virginia Street W
Charleston, WV 25302
(304) 343-4611
http://www.steveandstacysservicenter.com



Everything You Ever Wanted to Know About Wheel Bearings

Posted September 8, 2019 11:08 AM



Why are wheel bearings for Charleston vehicles important? It's simple: your wheel bearings keep the wheels on your vehicle. In today's Steve & Stacy's Servicenter post, we'll discuss more about wheel bearings and how you can make sure they can do their very job while you drive around Charleston, WV.

Wheel bearings are pretty simple parts. They're made of high quality steel and are engineered to last 100,000 miles (160,000)  or more if properly cared for. The bearings do two jobs: First, they allow the wheel to freely rotate with as little friction as possible. Second, they support the weight of the vehicle. For example, if your car weighs 3,600 pounds (1600 kilogram), each wheel has to support approximately 900 pounds (400 kilograms). That's a lot of heavy lifting over those long distances.

Even though wheel bearings are pretty straightforward, they need to be in near perfect condition to do their job for Charleston vehicles. The bearings are packed with heavy grease to lubricate and protect them. A seal keeps the grease in and water and dirt out. It's when the seal starts to leak that problems begin. The grease can become contaminated, causing the wheel bearings to overheat and ultimately fail.

The first sign that your wheel bearings are in trouble is an unusual noise coming from a wheel. It could be a chirping, growling, rumbling or a cyclic sound. The noise could get louder or even disappear at certain speeds. Your technician at Steve & Stacy's Servicenter can inspect for bearing wear by lifting the vehicle and checking for play in the wheel.

Now some wheel bearing assemblies are factory sealed. That means that they cannot be serviced – they can only be replaced. Those that aren't sealed can be serviced on schedule at Steve & Stacy's Servicenter. The bearings are removed, cleaned and inspected. If the bearings are still good, they're re-installed – if not, they're replaced. They are then packed in grease and a new seal is installed.

If your vehicle has a factory sealed wheel bearing assembly, the entire assembly needs to be replaced when trouble arises. Unfortunately, the parts are pretty costly – but they usually last about 150,000 miles (240,000 kilometers) as long as the seals hold up.

Now, even a good seal cannot keep out water that's exerting pressure on the seal. So if you've driven through hub-deep water, your bearings should be cleaned and repacked if they're serviceable. If you have factory sealed bearings, you just need to watch for signs of premature failure. If your wheel bearings can be serviced, your manufacturer's owner's manual will recommend an interval, usually around 30,000 miles (50,000 kilometers).

If you have any sort of trailer, don't forget its wheel bearings. They probably need to be serviced even more frequently. This is especially true for boat trailers that are used to launch the boat by backing it into the water. These should be serviced every year, usually at the end of the season so that the bearings don't have the opportunity to rust all winter.

So what happens to Charleston vehicles if wheel bearings fail? Well, the wheel can literally fall off the vehicle. I don't need to tell you how that could be. So check with your service advisor at Steve & Stacy's Servicenter and see if your vehicle's wheel bearings can be serviced and when it's recommended. Listen for warning signs. If you've been fording streams or puddle surfing after rainstorms, be especially vigilant.

Visit the automotive professionals at Steve & Stacy's Servicenter for a wheel bearing inspection. 

Steve & Stacy's Servicenter
130 Virginia Street W
Charleston, WV 25302
(304) 343-4611
http://www.steveandstacysservicenter.com



How Much is Enough for Charleston Auto Owners? Tire Tread Depth

Posted September 1, 2019 12:39 PM

Most Charleston drivers know that tires wear out and that the wear has to do with tread depth. Most of us have heard that “bald” tires are dangerous, but most of us picture a tire with no tread at all when we think of a bald tire. And when we take our vehicles in for preventive maintenance, the technician tells us they're need to be replaced long before all the tread is worn off. Just how much tire tread wear is too much? And how can you tell? Tires are and their condition is important to the safe handling of a vehicle, so it's for Charleston vehicle owners to know the answers to these questions.

First of all, it's important to understand that there may be a legal limit to tread wear. If your tires are worn past this limit, you have to replace them to be in compliance with WV auto safety laws. That's why measuring your tread wear is part of a vehicle safety inspection.

In some jurisdictions, tread must be at least 1.6 millimeters or 2/32 of an inch thick. This standard has been in effect since 1968. But this standard has recently been called into question, and some WV professionals are arguing that it be changed.

The safety issue that has brought this standard under scrutiny is the ability of a vehicle to stop on a wet surface. When a vehicle has trouble stopping, most Charleston drivers immediately look at the brakes as the source of the problem. But tires are crucial to safe stopping distances because they provide the traction required in a stop.

A tire's contact with the road surface creates traction, which allows for effective braking. On a wet surface, a tire only has traction if it can get to the road's surface. So tire tread is designed to channel water out from under the tire to allow it to stay in contact with the road. If the tire can't shift the water, then it starts to “float.” This condition is called hydroplaning. It is very dangerous for Charleston drivers since the vehicle won't stop no matter how hard the driver presses the brakes. Steering control is also lost.

A recent study tested the stopping ability of a passenger car and a full-sized pick-up on a road surface covered with only a dime's depth of water (less than a millimeter). The vehicles were traveling at 70 mph (112 kph) when they stopped on the wet surface. At 2/32 (1.6 mm) tread depth, the stopping distance was double that of a new tire. The passenger car was still traveling at 55 mph (89 kph) when it reached the stopping distance it experienced with new tires.

Let's suppose that you're on a busy Charleston road in a light drizzle and a vehicle stops suddenly in front of you. You just bought new tires and you brake hard, missing the vehicle with only inches to spare. If you hadn't bought those new tires, you would have crashed into that vehicle at 55 mph (89 kph). That is a major difference.

What if your tires had a tread depth of 4/32 (3.2 mm)? You would have crashed into that vehicle at 45 mph (72 kph). Still not a good situation. But it's better.

Now what if you were driving that pick-up truck? You wouldn't have missed that vehicle in the first place, and you would have crashed at higher rates of speed in both of the other scenarios. The heavier your vehicle, the longer its stopping distance. It's a matter of physics.

The results of this test has led Consumer Reports and others to ask that the standard for tread wear be changed from 2/32 (1.6 mm) to 4/32 (3.2 mm). The increased standard will improve safety on the road and save lives here in WV and nationally.

Of course, until the standard changes, you'll have to decide whether you'll be willing to replace your tires a little sooner.

You can use an American quarter to tell if your tread wear is down to 4/32 (3.2 mm). Place the quarter into the tread with George's head toward the tire and his neck toward you. If the tread doesn't cover George's hairline, you're under 4/32 (3.2 mm). With a Canadian quarter, the tread should cover the digits of the year.

You can measure the 2/32 inch (1.6 mm) tread wear with a penny. If the tread touches the top of Abe's head, it's at 2/32 (1.6 mm). Tires are super important when it comes to vehicle care. But their condition has a major impact on safety. We need to decide whether to sacrifice safety for economy. Keeping our tread wear above 4/32 in (3.2 mm) is good auto advice.

Steve & Stacy's Servicenter
130 Virginia Street W
Charleston, WV 25302
(304) 343-4611
stevestacysservicenter.autotipsblog.com



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