AUTONET TV

Something to Latch On To (Hood Latch Safety)

The other day, a driver was trying to open his vehicle's hood so he could add some windshield washer fluid.  But when he pulled the hood release inside the car, nothing happened. 

Usually, opening any hood is a 2-step process.  You pull the hood release (which is usually a handle under the dashboard to the left of the steering column) and listen for the hood to pop up slightly. (It doesn't open all the way because it has a safety latch to prevent you from accidentally opening it up while you're driving.) Then, you get out and find the latch, usually through the grille near the hood.  There's a little handle on it which you push, slide or pull (there are a few different types) at which point the hood can be opened up all the way. 

But in this driver's case, the hood would not release at all when he pulled the handle inside.  Not knowing what to do, he called his service advisor, who told him to bring it over.  The reason? A hood with a broken latch could be a safety hazard since it is possible it's not securely closed. And in this condition, it's possible for the hood to suddenly release while you are driving, obscuring your view of the road. 

Latch issues can be caused by many things, perhaps a broken cable between the hood release and the latch.  It's possible that cable just detached or frayed after being opened so many times.  If a hood release cable isn't kept lubricated, it can corrode and just lock up.

In this driver's case, the cable had corroded and broken, so it had to be replaced.  Unfortunately, many times you won't know you have a problem with your hood latch until one time you pull it and it breaks without warning.  When your vehicle is in for routine maintenance like an oil change, a technician will often keep an eye out for signs that your hood latch needs attention so you don't get "locked" out of your engine compartment.

Steve & Stacy's Servicenter
130 Virginia Street W
Charleston, WV 25302
(304) 343-4611
http://www.steveandstacysservicenter.com

Keep Your Charleston Car Breathing Free: Engine Air Filter

Hey Charleston - this is something really amazing: Your vehicle uses 12,000 times as much air as fuel when you drive it. All of that air has to be filtered to keep your engine clean.

That's like 100 gallons (380 liters) of air every block! The engine air filter is just another example of a very important but inexpensive part that has to do a tremendous amount of work. And when it works, everything goes well. But, when it doesn't, well, it can lead to problems. Of course, your vehicle manufacturer recommends how often to change your air filter. But like most service intervals, where and how you drive your vehicle in WV affects when your filter needs to be changed.

Dusty conditions around Charleston or polluted city driving means you'll need to change your filter more often. Our trained professionals at Steve & Stacy's Servicenter can check your filter for you. In fact, it's often a routine part of an oil change.

When you think about it, a clogged air filter won't allow as much air through as a clean filter. Your vehicle needs this air to efficiently burn its fuel, giving you better fuel economy and performance.

Dirtier filters don't work as well as clean ones. A filter can only hold so much; after that, it allows dirt to pass right into your engine. Air filters come in all shapes and sizes. They also come in different grades. There are high performance air filters available for most vehicles. These high performance filters cost a little more, but they increase horsepower and may improve fuel economy to boot.

So it's important for Charleston drivers to make sure and have their air filter checked. If it needs replacing, it doesn't cost very much at Steve & Stacy's Servicenter in Charleston and it should easily pay for itself in better fuel economy before your next oil change.

Steve & Stacy's Servicenter
130 Virginia Street W
Charleston, WV 25302
(304) 343-4611
http://www.steveandstacysservicenter.com

What to Do After You Buy a Used Vehicle in Charleston

So you've bought a used vehicle in the Charleston area. Do you know what you're getting? It is hard to know what you're getting because people in the Charleston area sell vehicles for different reasons. Think about why you've sold vehicles. Did you just want something new or were there problems that you wanted to run away from? Maybe it was a little of both.

Used vehicles in WV with 25,000 to 35,000 miles/40,000 to 55,000 km on them are often lease returns, corporate program cars or rental fleet vehicles. Most Charleston buyers feel pretty confident about these because they're newer and may still be under warranty. But how well have they been maintained?

Charleston drivers who are planning to own a vehicle for a long time will keep up on auto maintenance so that they can avoid repairs down the road. But, if you know you're only going to have the vehicle for two or three years, you may not be so committed to maintenance. It would be easy to think that skipping an oil change here and there wouldn't ruin a brand new engine. Then it'll be someone else's problem when it comes time to pay for the damage.

It is very tempting for Charleston drivers to skip the 30,000 mile/50,000 km service if they know they'll be turning in their leased vehicle in a couple of months.

If the vehicle didn't come with maintenance records, Charleston used vehicle buyers need to assume the worst. Most likely the coolant system and transmission have never been serviced. The cabin air filter has probably not been changed and a fuel system cleaning at Steve & Stacy's Servicenter may be in order.

You'll want Steve & Stacy's Servicenter to check the A/C, battery, engine air filter, serpentine belt and hoses. A used vehicle inspection at Steve & Stacy's Servicenter is well worth the cost.

And if your “new” used vehicle has been driven an even longer distance, an inspection is even more important. Check your owner's manual or talk with your service advisor at Steve & Stacy's Servicenter about what should have been done. Please don't forget the timing belt; that can be very expensive if it fails.

Steve & Stacy's Servicenter will help you with a plan to take care of services and get the rest caught up. If your budget won't allow you to take care of everything right away, we can help you prioritize your needs and get it taken care of over the next several months. And remember to keep your maintenance records. They'll help you get top dollar on the WV used vehicle market when it's time for you to sell.

Steve & Stacy's Servicenter
130 Virginia Street W
Charleston, WV 25302
(304) 343-4611
http://www.steveandstacysservicenter.com

STRAIGHT TALK ABOUT STEERING (Loose Steering)

Perhaps you've heard someone use the term "loose steering." And it's pretty much what it sounds like.  You turn the steering wheel and the vehicle's wheels don't seem to go exactly where you thought you were pointing them.  You have to constantly make steering adjustments. 

Loose steering is sloppy steering, and it can be a safety hazard.  You need to be able to control your vehicle with pretty much the same precision as the way it was when it came off the assembly line.  

If the steering in your vehicle is starting to feel loose and sloppy, there may be some significant suspension issues that need examining by a trained technician.

How do you know if your vehicle needs to be looked at? Try turning the steering wheel and see how much play is in it.  One rule of thumb: if you can turn it the distance of a quarter and a dime placed side by side without seeing the outside wheels move, it's time to have it inspected by one of our technicians.

Our Steve & Stacy's Servicenter technician will examine those components that are supposed to work together to make sure your steering is tight and precise.  They are linked together by things called (of course) linkages.

When these linkage components were new, they all fit together tightly and moved together to make sure your wheels responded quickly and precisely to your movements of the steering wheel.   

But hit a few potholes, travel over a couple of rough railroad tracks and those metal components can be damaged or bent.  Given enough time, they will simply wear out. Our trained Steve & Stacy's Servicenter technician can inspect all of those parts and determine what needs to be repaired and/or replaced.  

Keep your steering tight.  Loose or sloppy steering can be dangerous.  Thank goodness it usually warns you in plenty of time before it fails completely. Just straight talk… about steering.

Steve & Stacy's Servicenter
130 Virginia Street W
Charleston, WV 25302
(304) 343-4611
http://www.steveandstacysservicenter.com