AUTONET TV

Watching Your Check Engine Light

Did you know that most of the cars driving around Charleston, WV, carry more computer power than the Apollo 121 Lunar Module that landed on the moon in 1969?

New cars sold in the Charleston area have as many as 12 networked computers and over five miles (eight kilometers) of wiring. In fact, for the last decade or so, auto computers have been controlling about 85 percent of your vehicle's functions.

Cars have sensors for manifold air temperature, coolant temperature, manifold air pressure, airflow, throttle position, vehicle speed and oxygen content. All of this electronic wizardry is pretty complicated. So how do Charleston drivers know when there is a problem?

It's simple; the Check Engine light comes on. The computer monitors all the sensors and uses that information to decide what to adjust such as the fuel mix, spark timing and idle speed. In addition, the computer monitors its own circuits. When it finds a fault, it turns on the Check Engine light and stores a trouble code in the computer.

It can be pretty disturbing for Charleston drivers when the Check Engine light comes on. We wonder just how urgent it is. Generally speaking, it is not critical like a temperature or oil pressure light. When you get one of those it means STOP NOW! When the Check Engine light shows up, you should come in to Steve & Stacy's Servicenter in Charleston to find out what the matter is as soon as possible.

Since 1996, there has been a strong emissions control component to the Check Engine diagnostic. But if your Check Engine light flashes on and off, you know that it is more urgent and you need to get it checked immediately to prevent damage. You should slow down and avoid towing or heavy loads until you can get it checked out.

Your friendly and knowledgeable technicians at Steve & Stacy's Servicenter have special diagnostic equipment that will retrieve the trouble code from the computer and help him determine what is wrong. From there, we can fix it and get you back on the road.

Stop by if you're Check Engine light is on.

Steve & Stacy's Servicenter
130 Virginia Street W
Charleston, WV 25302
(304) 343-4611
http://www.steveandstacysservicenter.com

NOT JUST ANOTHER CUSTOMER (Finding the Right Service Facility)

You might remember a hit TV sitcom that was set in a bar, a place where "everybody knows your name."  The idea, of course, is people feel more comfortable where they aren't just another customer among many; they're special because their relationship goes back a few years.

That comfortable relationship can extend to professionals you deal with, too.  Think of your accountant, your dentist, your doctor.  Most people try to stick with the same person or firm in those businesses.  They have grown to know their work over the years and they've learned to trust their professionalism, the quality of their work and their track record. 

Ideally, you should have that same relationship with your automotive service facility, like your friends here at Steve & Stacy's Servicenter. You may have tried several facilities over the years until you found one that did good work at a reasonable price.  The longer your relationship with your service facility, the better the people there understand your wants and needs.

And you trust them to only perform repairs you really need and not try to sell you parts and services you don't. 

For most of us, it's a great feeling when you walk in the door and you're greeted with a smile.  That goes for us at Steve & Stacy's Servicenter as well. That history you've established by regularly going to one facility for service and maintenance helps you feel more confident about the work they do. And, at Steve & Stacy's Servicenter, we appreciate your loyalty as a customer.  Maybe it won't be exactly like that TV sitcom place, and maybe not "everybody knows your name." But your service advisor will, and you won't feel like you're just another customer.

Steve & Stacy's Servicenter
130 Virginia Street W
Charleston, WV 25302
(304) 343-4611
http://www.steveandstacysservicenter.com

Change is Good (Oil Change)

You've heard that expression, change is good.  When it comes to your vehicle's oil, change is not only good, it's vital for the health of the engine.  But there's one question that puzzles many drivers: how frequently should my vehicle's oil be changed? There is not one simple answer, but here are some guidelines that will help.

It used to be pretty much a rule of thumb that vehicles got their oil changed once every 3 months or 3,000 miles/5,000 kilometers.  But times have changed.  Oil formulations have gotten better and engine designs have made longer oil change intervals possible. 

Most experts advise you to read the recommendations that come from the manufacturer that designed and built your vehicle.  Their designers and engineers know more about your vehicle than anyone else.  They spell out their recommended oil change interval and type of oil in your owner's manual.  Many automakers say you can go at least 5,000 miles/8,000 kilometers between oil changes and many recommend even longer intervals now.  If you use synthetic oil, it doesn't have to be changed as often. 

Ever wonder why you have to change your oil?  Your vehicle lives in a dirty environment.  Contaminants build up in your engine oil and, after time, they inhibit the lubricating properties of the oil.  Without optimal lubrication, increased friction inside the engine starts wearing down the metal parts, shortening the engine's life.

Not only do vehicle manufacturers recommend oil change intervals in the manual, many also now alert drivers by a light or other electronic indicator on your dash.  It doesn't exactly say, "Hey, time get your oil changed. This oil's starting to wear on me." But it does give you a pretty good hint.  Some of these warning systems simply measure the distance you've traveled.  More sophisticated vehicles have sensors that measure temperature, driving time and engine revolutions to determine when the oil is getting past its useful life.  Here's one situation where it's easy to see the light.  Do yourself a favor and don't wait too long before coming in for an appointment at Steve & Stacy's Servicenter. 

Oh, and driving habits matter, too.  Short trips with a lot of stop-and-go driving will stress your engine and oil more than longer trips at highway speeds. 

And here's one more plus side to getting your oil changed regularly at Steve & Stacy's Servicenter in Charleston.  Our technician will also keep an eye on the rest of your vehicle to spot anything that might need attention.

The bottom line is this: Oil changes are good for your vehicle in so many ways and probably the most important maintenance service you can get.

Steve & Stacy's Servicenter
130 Virginia Street W
Charleston, WV 25302
(304) 343-4611
http://www.steveandstacysservicenter.com

Time Out: Suspension Problems in Charleston

Your vehicle's suspension system has two jobs: to prevent the passengers from getting tossed around inside the vehicle every time it hits a bump in the road and to keep the tires firmly planted on the road around every corner and over every bump.

To see your suspension system, you'll have to look under your vehicle. Anything that connects the wheels to the vehicle's frame is part of the suspension system. They're heavy-duty parts that work hard while you're driving and take a lot of wear and tear. Because of this, you should have your technician at Steve & Stacy's Servicenter look at them once a year as part of your preventive maintenance routine. A good time for it is every time you get your alignment checked.

If your suspension is in trouble, you often feel it in how your vehicle drives. You should get a check of your suspension system: if the vehicle pulls to one side or wanders, if the steering is erratic, if your ride isn't as smooth as it should be, or if your vehicle handles poorly. Uneven tire wear can also indicate worn parts in your suspension system. If your shocks are leaking oil then they definitely need to be replaced. All in all, if you don't feel in control when you're driving, go get your suspension inspected.

Shocks and struts wear out. Wheel bearings may need to be repacked every few years. Some parts of your suspension may need to be lubricated whenever you change your oil. Preventive maintenance is the key to keeping your vehicle under control. Good care can prevent accidents for Charleston drivers.

If you are in an accident, even a minor one, it can damage your suspension system or knock your wheels out of alignment. Even hitting a curb, pothole or large rock can damage your suspension. A wheel balancing or alignment won't correct a suspension problem, and after any suspension work, you may need to get an alignment.

At Steve & Stacy's Servicenter, we advise Charleston drivers never to procrastinate on getting their suspension system repaired. A damaged suspension system can lead to loss of control of a vehicle in an emergency situation and serious accidents.

Potholes are unsightly nuisances around Charleston, but they're also a major cause of suspension damage for Charleston vehicles. To avoid this, Charleston drivers should always keep their tires properly inflated. This gives the tires maximum resiliency. When you're driving around the Charleston area, avoid potholes if possible. If you can't avoid one, then slow down before driving over it. Slower speeds limit pothole damage. But if you're a little late detecting a pothole, don't brake on top of it. This will throw the vehicle's weight forward and increase the damage.

The suspension system may not be pretty to look at, but it provides you with a safe, comfortable ride — as long as you maintain it properly. You don't have to show it off, but you should be proud of it.

Steve & Stacy's Servicenter
130 Virginia Street W
Charleston, WV 25302
(304) 343-4611
http://www.steveandstacysservicenter.com