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Archive for April 2018

Let Steve & Stacy's Servicenter Help You Keep Your Vehicle Another Couple of Years

Posted April 29, 2018 5:11 AM

Charleston area residents may remember when the U.S. government's “Cash for Clunkers” program made a splash on the news scene. People were offered incentives to trade in old vehicles for new, in the interest of better and improved air quality from reduced emissions.

But a lot of Charleston drivers want to hang onto their old clunkers. They're dependable and they're paid for. Owners would love to see the odometers on those vehicles turn past 200,000 miles (320,000 km), as long as the repair bills don't get too expensive.

There are a lot of vehicles on WV roads that have run past the 200,000 mile (320,000 km) odometer reading. Is there something that their owners are doing that keeps these vehicles on the road? Or did they just win the “lemon lottery,” and luck out by getting a particularly good vehicle? Not surprisingly, most of these owners have something in common. They never skip an oil change. Can keeping a vehicle on the road for 200,000 miles (320,000 km) really be that easy for Charleston drivers?

Actually, it makes sense. Oil is the lifeblood of a vehicle. Clean oil ensures that the engine will run efficiently and staves off the build-up of sludge that can eventually damage engine parts. Oil changes remove dirty oil and replace dirty oil filters, keeping an engine clean and running smoothly, just like eating right keeps our hearts healthy by preventing build-up in our arteries.

But there's another reason why not skipping an oil change can result in a longer life for your car. When you bring your car in to Steve & Stacy's Servicenter for an oil change, all of the fluid levels are checked and topped off. If these fluids are depleted, dirty or low, they can damage the engine.

If a fluid is significantly low, it usually indicates a leak somewhere, leading to an inspection of relevant parts. This inspection and the replacement of the worn part can prevent repair bills and maintain the health of the engine.

At an oil change, your technician at Steve & Stacy's Servicenter will also do a quick check for worn belts or hoses, uneven tread wear, leaking shock absorbers and other signs of wear and tear. This advance notice allows the owner to replace parts before they break down and possibly damage your vehicle.

The oil change is also a good time to review any other service that the vehicle might need. Many car owners rely on their pros at Steve & Stacy's Servicenter for good auto advice on check-ups and follow-up vehicle care that will keep older cars running well.

Parts wear out on older vehicles. There's no avoiding it. As the odometer chugs upward toward 200,000 miles (320,000 km), the vehicle will need several batteries, a couple of alternators and water pumps, a new set of shocks and possibly some brake rotors. But these items—all together—add up to far less than the cost of a new vehicle.

Good vehicle care and preventive maintenance are the hallmark of Charleston drivers who have kept their vehicles on the road and running past the age when most of us have given up and headed back to a car lot. We can learn from their wisdom.

So treat your car right: Take good care of it and don't skip the check-ups at Steve & Stacy's Servicenter in Charleston. 

Steve & Stacy's Servicenter
130 Virginia Street W
Charleston, WV 25302
(304) 343-4611
http://www.steveandstacysservicenter.com



Need a New Battery? Call Steve & Stacy's Servicenter Today

Posted April 23, 2018 11:51 AM

Hello Charleston drivers! Need a new battery? There is a good chance that you do – 70% of batteries need to be replaced within four years. As your battery discharges and then recharges as you drive around Charleston, bits of the surface of the battery plates disintegrate. As this process continues over a few years, the alternator has to work harder to supplement the battery charge. Over time, enough of the battery is damaged that it can no longer hold a charge and it needs to be replaced. This also speeds up wear on the alternator.

Your Steve & Stacy's Servicenter service advisor can help you determine the right vehicle replacement battery for the way you drive around Charleston, as well as the WV climate and durability needs.

Contact Steve & Stacy's Servicenter for information on battery replacement.

Give us a call.

Steve & Stacy's Servicenter
130 Virginia Street W
Charleston, WV 25302
(304) 343-4611
http://www.steveandstacysservicenter.com



The Straight and Narrow: Power Steering Service at Steve & Stacy's Servicenter

Posted April 15, 2018 10:39 AM

Service to a vehicle's power steering system is part of preventive maintenance for  Charleston auto owners. This system provides power to the steering wheel so you can turn it with ease. Without power steering, all of the power to turn your vehicle's wheels would have to come from you.

The central element of most power steering systems is a pump. The pump pressurizes the power steering fluid, and it is this pressure that provides auxiliary steering power. A belt connected to the engine usually powers the pump, although some systems use an electric pump. Some newer vehicles have an electric motor that directly provides the power steering boost.

Pressurized fluid moves from the pump to the steering gear through a high-pressure hose. A low-pressure hose returns fluid to the pump. Power steering fluid cleans, cools and lubricates the system.

Charleston drivers should remember that fluid levels in the power steering system should be checked at every oil change. Low fluid levels can damage the pump, which can be expensive to repair. Low fluid levels may also indicate a leaky hose in the power steering system, so it is a good idea to inspect the hoses, especially if your fluid levels are low.

Power steering fluid breaks down over time, losing its effectiveness. It also gradually collects moisture, which can lead to corrosion in the steering system. So the fluid needs to be replaced occasionally. You should check with your owner's manual or ask your service advisor at Steve & Stacy's Servicenter to learn how often this fluid should be replaced.

When your fluid is replaced, your technicians at Steve & Stacy's Servicenter will remove the old fluid and replace it with new. Power steering fluids are not all created equal; the fluid has to be compatible with your hoses and seals. Steve & Stacy's Servicenter can ensure that you get the right fluid for your vehicle, or you can consult your owner's manual.

Signs that your power steering system is in trouble can include the following: a steering wheel that is hard to turn, auxiliary steering power that cuts in and out, or a whining sound coming from the pump. Also, drivers in Charleston who are not topping off the power steering fluid on schedule may hear squealing coming from the engine belts.

To protect your steering system you should never hold the steering wheel in the far right or far left position for more than a few seconds at a time. This can wear out your pump in a hurry.

Preventive maintenance for your steering system primarily involves the power steering components, but your steering system has other parts that can wear out or be damaged by rough WV driving conditions. Such parts include the ball-joint, idler arm, steering gear, steering-knuckle and tie rod. Signs that they are in need of attention include play in the steering wheel, a vehicle that wanders, uneven tire wear and a steering wheel that is off-center. Charleston drivers should have their alignment checked annually. This check-up can reveal bent or damaged steering components.

For answers to other questions about your steering system, or for auto advice on any type of vehicle maintenance, check with the team at Steve & Stacy's Servicenter. We can steer you in the right direction when it comes to quality car care.

Steve & Stacy's Servicenter
130 Virginia Street W
Charleston, WV 25302
(304) 343-4611
http://www.steveandstacysservicenter.com



Timing Belt Replacement in Charleston

Posted April 8, 2018 4:05 AM

Today we want to talk to Charleston drivers about timing belts. They're something that many drivers don't know much about and yet your vehicle won't run if it's broken – and it could cause many thousands of dollars damage if it does break. A broken timing belt is usually a tale of woe. Even though timing belt replacement is scheduled in the owner's manual, it's not the kind of thing that most Charleston area auto owners remember because it's not well understood.

Let's review what a timing belt does. As most know, the engine's power is generated in the cylinders. A piston rides up and down in the cylinder. During the first down stroke, an intake valve at the top of the cylinder opens and air and fuel is drawn into the cylinder. Then the piston returns to the top, compressing the fuel and air mix. At the top, the spark plug fires, igniting the fuel, pushing the piston down in the power stroke. As the piston once again returns up in the final stroke of the cycle, an exhaust valve opens at the top of the cylinder and the exhaust is pushed out. The timing belt is what coordinates the opening and closing of the intake and exhaust valves. It's called a timing belt because the valves have to open and close at just the right time.

Now, not all vehicles have timing belts. Some have timing chains. Like the name implies, they use a chain rather than a belt to perform the function. It used to be that most engines used timing chains, which are extremely durable. The leading vehicle manufactures started using belts rather than chains to save money in the manufacturing process. So now Charleston drivers and their advisors at Steve & Stacy's Servicenter are left with a component that can break. They sort of shifted the problem to us. There are two broad categories of engine design: interference and non-interference. If the timing belt on a non-interference engine breaks, the engine simply stops running. That could be very dangerous for drivers depending on where they are at the time, but it causes no internal engine damage.

Interference vehicle engines, on the other hand, will get real messed up when the timing belt breaks, because the valves will actually fall down into the path of the pistons. Things get chewed up when that happens and it'll cost a chunk of change to repair the vehicle engine.

So, what are the warning signs? Unfortunately, there really aren't any. There aren't tell-tale sounds. In some vehicles, a technician from Steve & Stacy's Servicenter may be able to see part of the belt for a visual inspection, but many have a cover that's in the way. The reality is that if the belt slips even one notch, it might as well be broken for all the damage it'll cause. There's no middle ground.

So how can we avoid these problems? Simply replace the timing belt when your owner's manual calls for it. It can be 60,000 miles/97,000 km; it might be 90,000 or 100,000 miles/145,000 or 160,000 km. The point is, if you have 60,000 or more miles (97,000 or more km), ask your Steve & Stacy's Servicenter service advisor right away if your vehicle requires a timing belt replacement.

Contact Steve & Stacy's Servicenter to learn more about your car's timing belt
You can find us at:

130 Virginia Street W
Charleston, WV 25302
(304) 343-4611
http://www.steveandstacysservicenter.com

Sometimes Charleston drivers can go quite a while without a failure, but we've seen them happen within a couple of oil changes of being due. It's not worth the risk.

What does it cost to replace a timing belt in Charleston? Well, that really depends on what kind of car you have. I can tell you that it's usually not very easy to get to the timing belt – you often have to remove some accessories to get at it. It isn't a cheap procedure, but it's a fraction of what it could cost to repair the damage caused by a failure.

At Steve & Stacy's Servicenter in Charleston, we're all about trying to prevent repairs, keeping you and your passengers safe and increasing your driving enjoyment. 



Selecting New Tires and Wheels

Posted April 1, 2018 4:33 AM



Some of us Charleston drivers just love tires. All those little rubber hairs on new tires and the smell is wonderful. We live in a great time for tires. No matter how you drive around WV, where you want to go or the look you're after; there is a tire for you.

The same is true about wheels. The hardest part is choosing from the thousands of wheels available at WV tire shops.

The team at Steve & Stacy's Servicenter can help you get some things in mind before you make a purchase. Let's start with function and think about how you drive.

For example, maybe you have a large SUV but you don't drive off-road around WV, so an off-road tread isn't important. Also, because you are not out bouncing over rocks in the WV backcountry, you don't need a high profile tire to protect your rims. So that means you can probably go with the low-wide look.

If you have a winter season with rain and snow or if you find you need better ice and snow performance, they make great, high-performance snow tires that won't make it look like you are driving a tractor.

There really are a lot of options for any given vehicle. Charleston drivers will find it very helpful to have a discussion like this with their Charleston tire pro or the tire experts at Steve & Stacy's Servicenter when they need new tires. You can find the best solutions for your driving needs and to make improvements in ride or handling.

Picking a wheel that is the same size as what you are now running on is important and pretty simple. But, it gets trickier if you want to upsize. Just get some help when you go bigger. All that tire and wheel still needs to fit in the available space. You do not want your tires to rub when you turn or hit a bump. Charleston drivers also need to make sure their brakes and suspension bits will fit with their wheel of choice. It doesn't matter how great your car looks if it's not drivable.

Taller, wider wheels and tires probably weigh more than your stock shoes. And it's "unsprung" weight that has a big impact on brake performance. The upsized shoes increase rotational inertia; if you go too big you may need to upgrade your brakes to compensate.

Another possible problem is an inaccurate speedometer. This happens because the number of rotations can change with the new wheels. Fortunately, speedometers and odometers are all controlled by the engine computer; so they need to get reprogrammed at Steve & Stacy's Servicenter to compensate for the bigger tires.

No matter what you are after: low cost, long life, high performance, traction or stunning good looks, your wheel and tire professional at Steve & Stacy's Servicenter in Charleston, WV, can help identify your needs and give you a custom fit. With all the options available, you don't have to compromise. There is a tire out there with your name on it!

Steve & Stacy's Servicenter
130 Virginia Street W
Charleston, WV 25302
(304) 343-4611
http://www.steveandstacysservicenter.com



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