AUTONET TV

Your Vehicle's Hissy Fit (AC System)

When you hear hissing sounds coming from your vehicle, you might start thinking the worst.   One type of hissing coming from around your air conditioner may be a normal sound, or it could be a sign of serious trouble.

First - the normal sound.  When you turn off your vehicle, the refrigerant goes from its high-pressure side to the low-pressure side. Some of those noises are normal.  But when it hisses all the time, that's another story.

One cause could be that the refrigerant is leaking.  Air conditioners are fairly complex systems that involve various pumps, hoses, valves and motors.  When your air conditioner is cooling, the refrigerant changes from a gas to a liquid and back.  That refrigerant is under pressure, and there are many places it can leak from. 

A hissing sound can also be a failed valve in your air conditioner's compressor.  It is what controls the refrigerant's pressurization.  It's important to have this fixed fairly quickly after it develops a problem because when it isn't, that can lead to more extensive—and expensive—repairs.

If you hear screeching coming from your air conditioner at the same time you hear hissing, your compressor may be on its last legs. It could also be a defective clutch. 

Any time you hear a noise you haven't routinely heard before, bring your vehicle to us so a technician can check the various components and properly repair the problems.  Air conditioning systems are complex and are best handled by a professional with the right tools and equipment.  When your AC has a hissy fit, let us cool it off and you at the same time.  

Steve & Stacy's Servicenter
130 Virginia Street W
Charleston, WV 25302
(304) 343-4611
http://www.steveandstacysservicenter.com

Differential Service

When you're driving and turn a corner, you probably aren't aware of all that's going on with your wheels.  The outside wheels have a longer distance to travel than the inside wheels, so there are gears that allow the wheels to go at different speeds when you turn. 

That set of gears is called a differential.  In front-wheel drive vehicles, it's by the transmission and called a transaxle.  Rear-wheel drive vehicles have the differential, naturally, on the rear axle. Many all-wheel and four-wheel drives add a center differential since power has to go to the front and rear wheels. (Some newer vehicles power wheels with electric motors, but that's a whole different story.)

Time and distance traveled eventually can take their toll on the differential, and you may notice some noises you hadn't heard when your vehicle was newer.  Sometimes you'll hear a whir that might change in pitch when you turn.  You may hear clicking sounds when you're moving.  Others describe rumbling sounds coming from underneath during a turn. Another symptom of possible differential problems may be vibrations or shakes the faster you go. 

All of these could be signs that you have problems with a differential. One common cause of differential problems is the gears aren't getting enough lubrication.

These can all have serious effects on your driving.  You may find it hard to turn, or your wheels may lock up. That could put you or drivers around you in a dangerous position. 

It's better to take care of differential problems before they get too serious.  Bring in your vehicle so we can have a technician check yours out.  They can see if there are any differential fluid leaks or failing gaskets.  In some cases, we may recommend your differential fluid be replaced.  And if there are any mechanical issues, some components may need to be replaced as well. 

When your differential is maintained, you'll be doing your vehicle a good turn.  

Steve & Stacy's Servicenter
130 Virginia Street W
Charleston, WV 25302
(304) 343-4611
http://www.steveandstacysservicenter.com

Full of Hot Air (Air Conditioning)

In warm weather, you want to be in a cool vehicle. When we're talking cool, we don't mean stylish or trendy, but cool as in not sweltering inside.  And if your vehicle's air conditioner stops working correctly, it seems to always break at the worst time—during a heat wave. 

Automotive air conditioning problems fail for a number of reasons:

• Blower motor not working.  No air comes through the vents, even though the rest of the system could be working fine.
• Refrigerant leak. When the gas that cools the air off escapes from the air conditioning system, your air conditioner can no longer cool off the outside air
• Condenser and compressor. These are parts of your AC system that compress and expand a refrigerant gas to cool off the outside air. They are fairly complex.

When you bring your vehicle into our service center, we'll run a series of diagnostic tests to figure out what isn't working correctly.  The air conditioning system has a lot of parts. There are electrical and mechanical components plus a series of hoses and tubes that all can wear out over time.  Any one of these can fail.

A lot of drivers think they have a "Freon leak" and believe that if they get their AC system recharged with the refrigerant, everything will be fine.  But AC systems are so complex, it usually takes a trained technician to accurately figure out where the problems are.

Sometimes the solution is simple.  If your blower motor wears out or there's a fuse that has blown, the technician can replace the bad parts and you'll quickly be back to enjoying your rolling refrigerator. But when compressors or condensers go bad, those are much more involved and expensive to fix.

For instance, electrical problems can sometimes lead to acid to build up and corrode other parts of your AC system.  Sometimes that causes so much damage, your whole air conditioning system has to be replaced. That's why it's always a good idea to have your AC regularly maintained.  Our technicians can find a problem early and prevent more expensive repairs down the road. That's really the cool way to go.

Steve & Stacy's Servicenter
130 Virginia Street W
Charleston, WV 25302
(304) 343-4611
http://www.steveandstacysservicenter.com

All About Your TPMS in Charleston

Charleston drivers know that underinflated tires wear out more quickly. Underinflation is also a major cause of tire failure for WV auto owners. More flats, blow outs, skids and longer stopping distances are all results of underinflated tires.

It's hard for many Charleston drivers to tell when a radial tire is underinflated. If your owner’s manual recommends 35 pounds of pressure, your tire is considered significantly under-inflated at 26 pounds. The tire may not look low until it gets below 20 pounds.

Uncle Sam to the rescue! A recent U.S. federal law required vehicle manufacturer’s to include a Tire Pressure Monitoring System - or TPMS system - in all vehicles. Many Canadian vehicles have them as well.  The system is a dashboard mounted warning light that goes off if one or more of the tires falls 25% below its pressure recommendations.

Obviously, all of this doesn't come free for Charleston car owners. Government studies have estimated the net costs. Of course, the TPMS system itself will cost something. Maintaining the system will have a cost, replacement of worn or broken parts and tire repair cost increases. The net cost is estimated to be between $27 and $100.

WV service centers have purchased new scanning equipment to work with the TPMS sensors and updated expensive tire change equipment to better service wheels equipped with the new monitoring systems.

Steve & Stacy's Servicenter service advisors have been trained on many systems and new tire-changing techniques. All of this adds up to significantly increased cost to the service center to perform what was once a very inexpensive service. So if you've noticed the cost of flat repairs, tire changes, and rotations going up, please keep in mind that it's because of government mandated safety equipment. Your Charleston service center just wants to keep you safely on the road - and it's committed to do so at a fair price. Remember, this change will help you avoid the most common vehicle failure, and possibly a catastrophic accident.

Steve & Stacy's Servicenter
130 Virginia Street W
Charleston, WV 25302
(304) 343-4611
http://www.steveandstacysservicenter.com

It's Brake Time (Brake Calipers)

Race car drivers have demonstrated the advantages of disc brakes, so most modern vehicles use them.  Sometimes just the front wheels have disc brakes, but many vehicles now have them all the way around. 

A major component of the disc brake is called a caliper.  It works by squeezing brake pads against the disc or rotor, kind of like a bicycle hand brake.  The brake pads themselves are what contact the rotor, causing friction to build and the wheel to slow down, but it's the calipers that apply the pressure to the pads.

Caliper design has evolved over the years, and there are two common types.  One is called a floating caliper.  It has one or two pistons on one side of the disc. When you push down the brake pedal, the piston or pistons in your caliper put pressure on that one side.  A mechanism connected on the other side of the disc applies pressure as well, squeezing your disc so the vehicle stops.  Floating calipers are less expensive since they have fewer parts.

The other type is called a fixed caliper.  They use pistons on both sides of the disc, sometimes several.  They are often used in more high-performance or heavy-duty vehicles.

Calipers can have rubber seals to keep out dirt, debris and moisture, but when that rubber wears out, sometimes the calipers can get contaminated.  They can stick or start leaking; they can even rust.  Then your caliper can get stuck applying that "squeeze" when you are not pressing on the brake pedal.  Or they can get stuck in the other position, not applying stopping power when you press the pedal.

When this happens, it's not unusual to feel your vehicle pull to one side when you brake.  You might notice a burning smell from the constant friction if the caliper is stuck on, plus you may feel the heat from the wheel after you park and get out of your vehicle.  Sometimes you'll hear a high-pitched sound or clunk if your calipers are binding up. 

That's your cue to have them checked out at your vehicle service center.  If your calipers aren't working correctly, it can be a safety hazard.  Sticking calipers can affect your ability to steer and stop; this is the kind of "brake time" you need so you can get them back on track and working properly.

Steve & Stacy's Servicenter
130 Virginia Street W
Charleston, WV 25302
(304) 343-4611
http://www.steveandstacysservicenter.com