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Archive for December 2019

Busting Automotive Myths in Charleston, WV

Posted December 29, 2019 8:51 AM

Myths passed around our Charleston, WV community start with a grain of evidence and are then built up with a lot of imagination and very elastic logic. And the internet is a breeding ground for automotive myths. Some bloggers recall the vehicles of yesteryear and declare their modern decedents to be virtually maintenance free and that anyone who says otherwise is out to rip you off.

To get the truth about auto myths you hear around the Charleston area, come over to Steve & Stacy's Servicenter.


Let's examine a couple of the more popular rants and look at the truth behind them.

The first one is that the chassis no longer needs lubrication for suspension, steering and the driveline. They declare that anyone who has charged you for lubrication is a charlatan.

The truth on which this myth is based is that many new vehicles come from the factory with sealed joints and cannot be greased. However, there are still some grease points on many cars around Charleston. A grease fitting may have been installed in conjunction with a repair. And most trucks and truck-based SUVs driving in Charleston still require chassis lubrication. This is because they are more heavy duty and proper greasing is still required to keep them going.

Another common rant you'll hear around Charleston is that modern vehicles don't need tune-ups. That depends on your definition of a 'tune-up', which has changed as technology has progressed. Before engine control computers, electronic ignition and fuel injection, a tune up meant replacing mechanical parts that wore out. Service technicians at Steve & Stacy's Servicenter would manually adjust fuel and air mix and timing. When these adjustments were off, spark plugs would foul and need to be replaced.

This definition just doesn't apply to modern vehicles. Service centers like Steve & Stacy's Servicenter generally consider a tune-up to be the major service visit, recommended by your manufacturer, every 30,000 miles (50,000 kilometers) or so.

Of course you can't lubricate a sealed joint. Of course you can't adjust a carburetor if your car doesn't have one. You probably don't need to change spark plugs every year if your manufacturer says they can go 30,000 miles (50,000 kilometers). What are these bloggers getting so worked up about?

The danger with these modern-day myths is they prevent people in our local Charleston community from taking care of the routine preventive auto maintenance that manufactures recommend. Check out this partial list of things you still need to do to take care of your car. How many of them are really any different today than they were 20 or 30 years ago?

Oil change, cooling system service, transmission service, tire balancing, tire rotation, wheel alignment, suspension service, power steering service, proper tire inflation, brake service, differential service, battery maintenance, engine air filer, PCV valve, breather element, fuel filter, belts, hoses, timing belt, windshield wipers . . .

You get the picture. Your vehicle is still a machine that needs to be maintained. And, hey, your service advisors at Steve & Stacy's Servicenter have always adapted to keep pace with automotive technology. Next time you come across an angry voice about your car care, talk to your Charleston service advisor at Steve & Stacy's Servicenter, or do some research of your own.

Steve & Stacy's Servicenter
130 Virginia Street W
Charleston, WV 25302
(304) 343-4611
http://www.steveandstacysservicenter.com



A Stitch in Time at Steve & Stacy's Servicenter

Posted December 22, 2019 7:04 AM

You probably have heard that expression, "A stitch in time saves nine." In other words, if you fix an issue at its early stages, it will prevent a much more difficult problem later. That's certainly the case with your vehicle, and here's a true story to demonstrate it.

A driver noticed his vehicle was due for an oil change, so he took it in to his service facility early in the morning so he could wait while the work was performed. The technician routinely checks the battery on vehicles just before extreme weather is approaching (cold or hot), so with winter coming up, he hooked up the load tester (it measures voltage while a load is put on the battery). It showed the battery wasn't holding a charge well.

The technician checked the manufacturing date on the battery, too (most batteries have a date stamped in code somewhere on them). The date showed it was five years old. While batteries can last more than five years, many technicians say you should expect to get anywhere from three to six years out of them, depending on what they go through.

So, this battery was getting a little long in the tooth, and it wasn't holding a charge particularly well. But how much current was it being sent by the vehicle's alternator? If it wasn't getting enough, that might be a factor. A test of the charging system showed the alternator was putting out the correct amount of power. The technician recommended replacing the battery, and the driver agreed.

That was the stitch in time. Had the technician not checked the battery, that driver likely would have been stranded the next time he tried to start his vehicle on a very cold day. What originally was supposed to be just an oil change led to a technician's sharp diagnosis and a little preventative maintenance for one fortunate driver. Sometimes timing is everything.

Steve & Stacy's Servicenter
130 Virginia Street W
Charleston, WV 25302
(304) 343-4611
http://www.steveandstacysservicenter.com



Recommended Charleston Service Intervals

Posted December 15, 2019 9:41 AM



Everyone in Charleston, WV, knows we are advised to go to our Charleston dentist twice a year.  Oral-conscious Charleston residents have a teeth-cleaning and examination. Once a year, we get x-rays to look for problems that can't be seen with the naked eye. When our dentist is done, he/she tells us what was found – "Everything's fine, see you in six months." Or "You've got a small cavity starting, let's schedule an appointment to take care of it." By the time you leave, you have a plan for addressing any necessary issues.

This system works so much better than waiting for a painful problem before going into the dentist. Small problems are fixed before they turn into big problems. And you avoid those huge bills.

If Charleston folks understand the wisdom of using this system for handling dental care, why do many resist when facing the same system for our vehicle maintenance?

Following the vehicle manufacturer's recommended intervals can be confusing. First, there are recommendations for so many things: oil changes, transmission, coolant, air conditioning, power steering, brakes, fuel system, filters, belts, hoses, alignment, rotation, balancing ...you get the point.

Every item has a recommended interval and it's hard for Charleston drivers to keep it all straight – even if you're part of the 1% of WV drivers that read their owners' manual.

And if you have more than one vehicle, the complexity is multiplied. You'd need a computer to keep track of everything. Well, that's how your service center does it. For example, Steve & Stacy's Servicenter subscribes to automotive databases that have your vehicle's recommended intervals. You may have wondered how they know what else to recommend when you take your car in for an oil change – it's all in the database.

Well, it's not all in the computer. There are other variables that can't be accounted for in the schedule: Things like Charleston weather conditions, altitude, and where and how you drive in WV. Talk about these things with your service advisor at Steve & Stacy's Servicenter and you may decide that the severe service schedule in your owner's manual is more appropriate.

Since anything that's not driving in moderate weather is considered severe and most of us do at least some of that around Charleston, WV, it should be taken into account.

Let's take your basic oil change as an example. What issues are involved? The oil you put in your vehicle is a blend of base oil and special additives. There are detergents to clean the inside of your vehicle engine and corrosion inhibitors. A good quality motor oil will not only lubricate your engine, it will help it stay clean inside and run cooler.

Now, these additives deplete with use and time. That's why most vehicle manufacturer's maintenance recommendations include both a time and mileage element – like 3 months or 3,000 miles/5,000 km, whichever comes first.

It's easy for Charleston drivers to think, "Gee, I've only driven 2,000 miles/3,200 km in the last 3 months. I can wait on that oil change." But you need to remember that the inside of your engine is a environment. The oil is contaminated with combustion by-products that start degrading its effectiveness even when it's just sitting there.

A lot of people in Charleston don't realize how harmful it is to skip an oil change. There are a lot of metal parts moving around in your engine. Small bits of metal wear off and are floating around in your oil. They can be carried to more delicate areas of the engine where they cause damage. Your oil filter is designed to trap metal particles and other dirt, but if it's clogged up because you haven't changed it, it can't trap any more.

Oil sludge is another problem for Charleston vehicles. Sludge is oil that has turned to a gunky jelly – think 'Vaseline.' Obviously, sludge doesn't lubricate. It can also clog small oil passages so that all the parts don't get properly protected by the oil. That'll lead to premature wear.

If you've missed some oil changes, don't despair. Just talk with the pros at Steve & Stacy's Servicenter. Fess up – you'll feel better. And they can help you get back on track. Following recommended intervals is the key to keeping your vehicle on the road and avoiding repairs.

Steve & Stacy's Servicenter
130 Virginia Street W
Charleston, WV 25302
(304) 343-4611
http://www.steveandstacysservicenter.com

 

 



The Economy of Maintenance for Charleston Drivers

Posted December 8, 2019 7:54 AM

Do I keep my old vehicle or buy a new one? It's a question most Charleston drivers ask themselves at some time or another.

Generally, what it comes down to is the choice between a car payment and the possibility of repair bills. Most of the time, we want to choose the car payment because we don't like the inconvenience and uncertainty of vehicle repairs. But that payment has a detrimental effect on our budget and bank account.

Edmunds.com is a great website to help you with your decision. This site uses repair histories to calculate the average repair bills for specific makes and models of cars. You can plug in the information for your vehicle and get an estimate on what it will probably cost you to continue owning that vehicle.

Now, Edmunds.com isn't a crystal ball. It can't know what will happen to your specific vehicle. But it can guide you in knowing how much money to budget for the repair and maintenance of your vehicle. Ultimately, that can help you in your decision to buy a new vehicle or wait a few years.

For example, a five-year-old Camry V-6 is projected by Edmunds.com to cost about $96 a month, on average, to repair and maintain (at the time of this writing). Remember, maintenance costs are part of vehicle ownership, whether it's a new vehicle or an old one, so the projected cost for repairs on your five-year-old Camry average out to only about $50 a month. That's a whopping lot less than a new car payment.

If your vehicle is older than five years, you should also talk to your friendly and knowledgeable professional at Steve & Stacy's Servicenter about its future. They are more familiar with the average cost of repairs for vehicles in your area and of specific problems they commonly see in particular vehicles. More importantly, they know you and they know your car. They can give you a heads-up on what repairs you may be facing in the near future.

Remember, the older your vehicle gets, the more important preventive auto maintenance becomes. Over time, vehicles accumulate wear and debris, and we just have to give them a little more attention. Getting to know your vehicle and its peculiarities is also good auto advice for Charleston drivers.

If you decide to keep your older vehicle, you may want to talk with your Steve & Stacy's Servicenter service advisor about fluids specially formulated for older engines. These motor oils, transmission and other fluids are designed to clean older engines and automotive systems and recondition their seals and gaskets.

Good care at Steve & Stacy's Servicenter in Charleston will keep your older vehicle on the road in WV. And that may be just the boost you need in this uncertain economy. It may even save you enough to be able to afford that new vehicle you've been dreaming about.

Steve & Stacy's Servicenter
130 Virginia Street W
Charleston, WV 25302
(304) 343-4611
http://www.steveandstacysservicenter.com

 



Wash Me, Wash Me Right (How to Wash a Vehicle)

Posted December 1, 2019 7:27 AM

Most would agree they'd rather drive around in a clean, shiny vehicle than one coated with a layer of dirt.  When warmer weather comes around, some of us are bound and determined to wash our own vehicles.  And to protect the paint and its luster, there are a few things to keep in mind when you get out the bucket and soap.

  • Cool body.  It's not a good idea to wash a vehicle when the body is hot.  If it's been sitting out in the sun or you've been riding around on a sunny day, make sure you cool your vehicle off by either moving it to the shade or wetting it down with cool water. The problem with washing a hot vehicle is that it's going to dry so fast, minerals in the water can form hard-to-remove spots on the paint.  And some of those can be really difficult to get out.  Best to avoid it.
  • Slippery when wet.  Make sure you wet your vehicle down thoroughly before you get the washing mitt out.  Experts keep a couple of buckets of soapy water on hand, and they use soap especially engineered to remove dirt from a vehicle without stripping off the wax that might be on it. 
  • The washing mitt.  Experts say to use a mitt with hundreds of moisture-absorbing strands on it.  Start washing at the top and move down.  If you keep dipping the mitt in the buckets frequently, a minimal amount of dirt will stick to it and that will prevent scratching the paint. 
  • Wheels last.  Wait until you've finished washing the body before washing the wheels.  Some detailers prefer special wheel-washing tools or brushes. 
  • Rinse it well.  Hose the vehicle off thoroughly to get all the soap off, then dry immediately.  Some people swear by a chamois, others like cloth better.  Cotton or microfiber towels will do.  

The next time you have your vehicle in for maintenance, you might ask your service advisor for recommendations on vehicle washing accessories.  They are usually up on the brands that produce the best results.  You may not be a detailing pro, but there's no reason your vehicle can't look like you are.

Steve & Stacy's Servicenter
130 Virginia Street W
Charleston, WV 25302
(304) 343-4611
http://www.steveandstacysservicenter.com



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