AUTONET TV

What to Do In Case of an Accident

If you've ever been in a vehicle accident around Charleston, WV, even a minor one, you know how upsetting it can be. It's hard to think straight and know what to do.

Let's review what you should do in case of an accident in Charleston, WV:

When an accident occurs, you should always stop. Leaving the scene of an accident is considered a crime in WV, even if it's not your fault. And hit-and-run penalties are fairly severe, possibly resulting in steep fines, loss of your driver's license or even jail time in our local Charleston lockup.

Most places, including WV, require that you try to help someone who is injured by calling for help or performing first aid if you are able.

Warn other Charleston motorists by putting out flares, using your flashers or lifting your hood.

Call 911 as soon as possible. Tell the operator if medical or fire help is needed.

Always file a police report. It's tempting to skip this if everything seems to be ok. But without a police report, the other guy can say whatever he wants about the accident later, and you won't have an objective report to help defend yourself.

Discuss the accident only with the police. Emotions are strong after an accident and we naturally want to talk about it – don't. Never admit fault or guilt to anyone, including the police officer. Sometimes we may feel at fault, but in the eyes of WV law, the other guy may be responsible.

Truthfully give the officer the facts: such as, "I was going 35 miles per hour," or, "I was going 55 kilometers per hour," not, "I wasn't speeding." Remember, anything you say to the officer or anyone else can be used against you.

Also get the officer's name and badge number and ask where you can get a copy of the accident report.

Get the facts on the driver and owner of the other vehicle:

• Name
• Address
• Phone number
• Date of birth
• Driver's license number and expiration
• Insurance information

Also take down a description of the other vehicle, license plate and vehicle identification number (VIN). Most insurance companies don't record license plate numbers, so the VIN is the best way to track the vehicle.

Ask witnesses, including passengers, to wait for the police. If they can't wait, ask for contact information and request that they write a brief description of what they saw. If someone refuses to leave their name, write down their license plate number so the police can track them down later if necessary.

Always call your insurance agent or your WV auto insurance company's 800 number.

Call or see your local Charleston physician if you think you may have been injured.

We here at Steve & Stacy's Servicenter hope that you never have to use this information and wish you happy travels.

Steve & Stacy's Servicenter
130 Virginia Street W
Charleston, WV 25302
(304) 343-4611
http://www.steveandstacysservicenter.com

Wishy-Washy in Charleston

Perhaps you've found yourself driving when something all of a sudden splashes on your windshield, obstructing your view. You know that sinking feeling when you try to turn on the windshield washers and no fluid comes out. Now you're blinded even more. What can you do?

The best thing is to make sure your windshield washer fluid is always topped off and ready for these situations. You probably figure you'll grab a bottle of that blue stuff you see in the store. But is that really the right choice?

One thing you know isn't the right choice is plain water. It can freeze when temperatures drop. Plus, when it's close to the freezing mark outside, spraying water on your windshield can freeze, turning it literally into frosted glass and blinding you suddenly. Water freezing in your vehicle's washer lines can also damage them.

There are different types of windshield washer fluid made for different climates. Many have alcohol to prevent them from freezing; their label will usually tell you at what temperature they'll start to freeze.

Some washer fluids will have detergents in them so they can cut through contaminants and dirt. Still other washer fluids have a chemical in them to prevent streaking.

Also keep in mind some washer fluids are made to be put in your fluid reservoir as is; others are made to be diluted.

No matter what washer fluid you pick, make sure you have plenty of it in your vehicle. Our pros at Steve & Stacy's Servicenter can top off your levels with the right kind of fluid. That's also a good reminder to have your windshield washer system working properly. Your technician can check not only the washers but the wiper blades and motor to make sure all are in top condition. The worst time you can discover it is usually when you need it most.

Steve & Stacy's Servicenter
130 Virginia Street W
Charleston, WV 25302
(304) 343-4611
http://www.steveandstacysservicenter.com

The Red Menace (How to Deal with Rust)

Rust.  It's worse if you drive in places that use salt on the roads in winter, or if you spend time driving near a body of salt water.  But any vehicle has to deal with rust after years on the road.  And it's not just that rust can eat away your vehicle's body and fenders.  It can be a real problem around your suspension, drivetrain or any place where there's metal.

Rust takes its time.  You don't see it until it's already done its dirty work.  It can wreak havoc with your electrical system.  Sure, vehicle manufacturers do their best to keep it to a minimum, but especially with road treatments like brine around, their task is a difficult one.

The one spot everyone notices is in the paint.  You see a little bubbling under the once-smooth surface.  By the time it bubbles, it's well involved in rotting away that spot of your vehicle.  You wouldn't believe how just a little thing can start the process on its way.  A stone chips the paint down to the metal, moisture and salt reach the steel and rust is off and running.  It could be a scratch in the paint, a little dent, acid from a parking garage, tree sap, you name it.  If you spot it, show it to your service advisor because rust can be more than a cosmetic problem.  It can be a safety issue.

While you can see the rust destroy your vehicle's body, you can't see it destroying your engine.  But it can.  It can eat away at such areas as air intakes or the exhaust system.  Not only can it reduce performance, but also it can disable electrical connections.  In this day and age where just about everything in your vehicle has a computer component to it, just a small electrical problem can strand you at the roadside.

Corrosion can attack your vehicle's chassis or frame, and they are what provide the structural strength and stability for everything attached.  Think powertrain, suspension, axles, window frames. The list goes on and on.  Structural integrity is vital to safety, so the stakes are high. 

Now you can see why rust damages more than just the good looks of your vehicle. There's one thing to remember about corrosion - much of it is only visible from underneath the vehicle.  When you bring your vehicle in to Steve & Stacy's Servicenter for service, our technician can look for any problems from that important vantage point.  It's always a good idea to point out any spots that you think might spell trouble.  That way you can stay ahead of it and beat rust at its own game.

Steve & Stacy's Servicenter
130 Virginia Street W
Charleston, WV 25302
(304) 343-4611
http://www.steveandstacysservicenter.com

The Steve & Stacy's Servicenter Guide to Saving Fuel: Get Rid of Dirty Oil

A lot of us drivers are asking ourselves the same question lately: how can we save on fuel? Charleston area residents are all cutting back, if not in fuel consumption, then in other areas of our lives.

Preventive Maintenance

Preventive maintenance is an important way people in Charleston can conserve fuel by improving fuel economy. And one of the easiest and most effective ways to do that is to keep the oil in our vehicle adequate and clean.

Oil lubricates your vehicle engine and keeps it running smoothly. If you're running low, there is increased friction in your engine. Friction creates drag, which means it takes more fuel to keep the vehicle motor running. This all translates to lower fuel economy.

Check your oil to make sure the engine is getting all it needs. Your owner's manual and service advisor at Steve & Stacy's Servicenter will tell you the proper weight and type of oil for your vehicle.

Responsible Car Care

Dirty oil grits up your engine, which also increases friction. So even if there's enough oil, you're still getting that extra drag that reduces your fuel economy. That's why your owner's manual recommends getting your oil changed regularly. It's good auto advice.

While you're checking your oil, you should take a quick look at your transmission fluid as well. Your transmission also needs clean, adequate fluid to work efficiently. An inefficient transmission also translates into lower fuel economy.

Your service advisor at Steve & Stacy's Servicenter will be able to check your oil and other fluids, top you off or change your oil if necessary.
Your owner's manual will have recommendations on how often you should check your oil and transmission fluid. But you can also consult with the pros at Steve & Stacy's Servicenter in Charleston. The types of roads you drive on in WV, the climate where you live and the air quality in your area can all affect how often you should change your oil.

And don't forget that this will improve our environment here in Charleston as well. Improved efficiency translates to fewer emissions. Changing your oil as scheduled doesn't just help your vehicle (and your pocketbook), it helps keep the air clean as well.

Steve & Stacy's Servicenter
130 Virginia Street W
Charleston, WV 25302
(304) 343-4611
http://www.steveandstacysservicenter.com