Skip to main content

We'll treat you the way WE want to be treated!, Charleston

CONTACT US

Archive for March 2017

Saving Lives in Charleston with Tire Pressure

Posted March 26, 2017 3:21 AM



All new passenger vehicles on our Charleston, WV, roads now have tire pressure monitoring systems – TPMS for short. They are designed to alert you if your tires are underinflated. Since they are fairly new, a lot of people have questions about them.

First off, the most important thing is that you still need to check your tire pressure every week – or at least every time you gas up. The TPMS system alert comes in when your tire is 20 percent below the factory recommendation. So if the recommended pressure is 34 pounds per square inch, the TPMS warning won't come on until the pressure is at 28 pounds. That's significantly underinflated, enough to raise safety concerns.

The worst is tire failure. A severely underinflated tire can overheat and fail. Also, handling degrades to the point that you may not be able to steer out of trouble. Also underinflated tires wear out faster and they waste fuel. So it's costly to not stay on top of proper inflation.

What's the practical value of the TPMS system? Well, it's twofold. First, it can alert you when your tire is losing pressure due to a puncture or a bent rim. That's an important warning that you might not have gotten until next time you gassed up.

The second is that we all occasionally forget to check our tire pressure. So it's a fail-safe system to let you know there's a problem brewing.

Other things can cause your TPMS system to go off. The system also monitors itself. The sensors that are mounted in the wheels have little batteries that send a signal to the monitor. The batteries go dead over time and the TPMS system will let you know. And the sensors could break. Also road salt from our WV roads can ruin them.

There's also a hassle factor that your Charleston, WV, tire center has to contend with. For example, when you have your tires rotated in Charleston, the TPMS system has to be re-calibrated so that it knows which tire is on which corner of the car. Same is true for when you have new tires or winter tires installed. Flat repairs, as well.

That takes extra time. And it requires the right equipment and training. Special – and expensive – tire change machines need to be used with some sensors. It's all complicated by the fact that there are a number of different TPMS systems in use so the tire professionals at Steve & Stacy's Servicenter need equipment and training for each kind. Tire centers have had to raise the price of some of these basic services to offset their increased costs.

Also if you add custom wheels on your vehicle, you need to put in new TPMS sensors if your originals won't work on the new rims. If you don't your TPMS light will be on constantly and you won't have the benefit of the warning system.

All in all, the mandated TPMS systems will save lives, so they're worth the added hassle and expense.

Steve & Stacy's Servicenter
130 Virginia Street W
Charleston, WV 25302
(304) 343-4611
http://www.steveandstacysservicenter.com



Suspension Service in Charleston at Steve & Stacy's Servicenter

Posted March 21, 2017 8:35 AM

When they hear the word suspension, many drivers in Charleston may think back to those energetic days of grade school. Well, your vehicle's suspension is actually a good thing because it keeps your vehicle up off the road and helps provide a comfy ride around Charleston. Its job is to keep your wheels firmly planted over bumps and through curves. Your suspension system has many parts. If you look under your vehicle, it's basically everything that connects your wheels to the vehicle's frame. These are heavy duty parts that do a lot of work. They need to be inspected for damage and excessive wear at least once a year. A good time for this is when you get your annual alignment service at Steve & Stacy's Servicenter.

Here are some warning signs of suspension problems:

  • the car pulls to one side
  • it wanders
  • the steering is erratic
  • you see uneven tire wear
  • you experience a poor ride or handling
  • you see oil leaking from shocks

Basically, you just don't feel in control when you're driving.

Some suspension parts just wear out with use. Shocks and struts eventually lose their ability to control your ride. Wheel bearings need to be repacked every couple of years. And some suspension pieces need to be lubricated when you get your oil changed. Your service advisor at Steve & Stacy's Servicenter can perform an inspection and tell you what problems you may have.

If you're in an accident, your suspension can be damaged or knocked out of alignment. Even a minor accident, like hitting a curb around Charleston or even a large rock can mess things up for drivers. With a minor accident it's tempting for many to just get an alignment or wheel balance to correct the problem. But if there's damage, a simple alignment won't actually fix the problem, and you'll just have to align it again after the repairs are made. So if you have an accident, get your suspension system inspected right away. Suspension problems are a major safety issue because they can lead to unsafe handling.

One big cause of suspension damage for Charleston drivers is potholes – those nasty magnets that form in roads in freezing weather. They seem to draw our tires right into them. Here are some tips for avoiding damage from potholes: First, keep your tires at their full air pressure. That gives tires their maximum resiliency and will hopefully keep your wheels or other suspension parts from crunching on a big hole. Next, just pay attention. When you see a hole you can't miss, slow down before you hit it. Driving at a slower speed will limit the damage and may keep your drink from spilling. But avoid the temptation to brake directly over the pothole. That will cause the car's weight to shift forward and add to the potential damage.

Steve & Stacy's Servicenter
130 Virginia Street W
Charleston, WV 25302
(304) 343-4611
http://www.steveandstacysservicenter.com



What Is a Differential and Do You Have One?

Posted March 14, 2017 10:14 AM

With front-wheel drive being so common these days in Charleston, WV, the differential is just taken care of during a transmission service, so most Charleston drivers don't even have to think about it. And rear-wheel drive differentials don't need to be serviced for years, so it's understandable that it's not something on the top of Charleston customers' minds. It's not uncommon for drivers to not know they have a differential let alone know that it needs service.

Call Steve & Stacy's Servicenter in Charleston at (304) 343-4611 for information about differential service, or stop by our Charleston, WV, auto center at 130 Virginia Street W, 25302.

To better understand what a differential does, think about our local Charleston high school track. There are lanes marked off on the track. For the longer distance races, the starting lines are staggered. The starting lines for the outside lanes are ahead of the starting lines for the inside lanes. That's to compensate for the longer length of the outside lanes. Staggering the starting lines means that each runner has the same distance to run.

The differential compensates for the difference in speeds between the inside wheel and the outside wheel in a turn, because they have to travel together through slightly different distances.

It's a very important function. When you think of it, all the power to get a vehicle moving goes through the differential. Most cars in the Charleston, WV area weigh between 3,000 and 6,000 pounds (1,400 and 2,800 kg) – trucks even more. The power from the engine goes through the transmission and then through the differential to the drive wheels.

That's a lot of work and requires very heavy duty parts. And those parts need protection. The differential fluid lubricates the gears in the differential and keeps them cool.

The fluid eventually gets dirty and worn down. Some kinds of differentials require special additives that break down over time. So vehicle manufacturers recommend intervals for replacing your differential fluid.

The professionals at Steve & Stacy's Servicenter will drain the used fluid and check it out for metal bits, which could be a sign of excessive wear on the gears. Then they’ll replace the fluid and install the additives if necessary.

Your Steve & Stacy's Servicenter service advisor can look up the vehicle manufacture's recommended service interval or you can check your owner's manual. Give us a call at (304) 343-4611 for more information about your differential service.

Steve & Stacy's Servicenter
130 Virginia Street W
Charleston, WV 25302
(304) 343-4611
http://www.steveandstacysservicenter.com



Suspension Service at Steve & Stacy's Servicenter in Charleston

Posted March 7, 2017 7:27 AM

During an inspection at Steve & Stacy's Servicenter in Charleston, your friendly and knowledgeable automotive service technician will check for worn, broken or missing parts.

Here's a quick rundown of suspension system components:

There are the springs which hold the weight of your vehicle. There are several varieties of springs. Springs are heavy duty parts that rarely break or wear out. Shock absorbers work in conjunction with springs to smooth out the ride and help keep the tires on the road. Good shocks are essential for handling performance and ride comfort.

You've probably heard of struts. They combine a shock absorber and a coil spring in one unit. Shocks and struts will wear out over time. If your tires develop a cupped wear pattern, your shocks or struts may be wearing out. This is from the shocks bouncing unevenly. You may notice a floaty or drifting sensation when cornering. If the front of your vehicle dives excessively when stopping, or rocks back and forth after you've stopped, your shocks may be worn out. And if they are leaking fluid, it's definitely time to replace them at Steve & Stacy's Servicenter.

If you are experiencing any of these symptoms, visit Steve & Stacy's Servicenter for a suspension inspection. Same applies if you've been in an accident that involved one of your wheels. If your vehicle suspension actually fails, it could lead to a serious accident, so don't put it off.

When you replace your shocks, it's usually a good idea to replace all four at the same time. That'll give you more even handling. Talk with your friendly and knowledgeable pros at Steve & Stacy's Servicenter because you don't want a big difference between the performance of your shocks from wheel to wheel, and replacing all may be the safest bet.

There are different grades of shocks and struts. You always want to use a replacement shock or strut that equals the one that came as original equipment when your vehicle was new. But remember, they were designed to meet the expected needs of the broad range of Charleston people who buy that particular vehicle. Your needs may be more specialized.

For example, if you want increased handling performance, your Steve & Stacy's Servicenter service advisor can recommend an upgraded shock or strut specially designed for improved handling. If you haul heavy loads or trailers in Charleston, we can recommend some heavy duty shock absorbers.

Steve & Stacy's Servicenter
130 Virginia Street W
Charleston, WV 25302
(304) 343-4611
http://www.steveandstacysservicenter.com

 



Search



Archive

April 2016 (16)
May 2016 (5)
June 2016 (4)
July 2016 (5)
August 2016 (4)
September 2016 (4)
October 2016 (5)
November 2016 (4)
December 2016 (4)
January 2017 (5)
February 2017 (4)
March 2017 (4)
April 2017 (3)
May 2017 (4)
June 2017 (5)
July 2017 (5)
August 2017 (3)
September 2017 (3)
October 2017 (5)
November 2017 (4)
December 2017 (3)
January 2018 (5)
February 2018 (4)
March 2018 (4)
April 2018 (5)
May 2018 (4)
June 2018 (4)
July 2018 (5)
August 2018 (4)
September 2018 (5)
October 2018 (4)
November 2018 (4)
December 2018 (5)
January 2019 (5)
February 2019 (4)
March 2019 (4)
April 2019 (4)
May 2019 (4)
June 2019 (5)
July 2019 (4)
August 2019 (4)
September 2019 (5)
October 2019 (4)
November 2019 (4)
December 2019 (5)
January 2020 (5)
February 2020 (4)
March 2020 (5)
April 2020 (4)
May 2020 (5)
June 2020 (4)
July 2020 (4)
August 2020 (5)
September 2020 (4)
October 2020 (4)
November 2020 (5)
December 2020 (4)
January 2021 (6)
February 2021 (4)
March 2021 (4)
April 2021 (4)
May 2021 (5)
June 2021 (4)
July 2021 (4)
August 2021 (5)
September 2021 (4)
October 2021 (5)
November 2021 (4)
December 2021 (4)
January 2022 (6)
February 2022 (4)
March 2022 (4)
April 2022 (4)
May 2022 (5)
June 2022 (4)
July 2022 (5)
August 2022 (4)
September 2022 (4)
October 2022 (5)
November 2022 (4)
December 2022 (4)
January 2023 (5)
February 2023 (4)
March 2023 (4)
April 2023 (5)
May 2023 (4)
June 2023 (4)
July 2023 (5)
August 2023 (4)
September 2023 (4)
October 2023 (5)
November 2023 (4)
December 2023 (5)
January 2024 (5)
February 2024 (4)
March 2024 (5)
April 2024 (2)

Categories

Air Conditioning (13)Alignment (13)Alternator (5)Auto Safety (5)Automotive News (6)Battery (11)Brake Service (1)Brakes (16)Cabin Air Filter (5)Check Engine Light (4)Cooling System (13)Dashboard (3)Diagnostics (3)Diesel Maintenance (1)Differential Service (3)Drive Train (8)Emergency Items (1)Engine Air Filter (2)Exhaust (9)Fluids (13)Fuel Economy (6)Fuel Saving Tip: Slow Down (2)Fuel System (40)Headlamps (3)Inspection (6)Keys to a long lasting vehicle (4)Maintenance (45)Monitoring System (3)Oil Change (7)Older Vehicles (3)Parts (5)Safety (5)Serpentine Belt (5)Service Intervals (7)Service Standards (10)Shocks & Struts (6)Spark Plugs (1)Steering (9)Suspension (3)Timing Belt (5)Tire Rotation and Balancing (1)Tires (8)Tires and Wheels (29)TPMS (1)Transfer Case Service (1)Transmission (9)Trip Inspection (2)Warranty (1)Water Pump (1)What Customers Should Know (54)Wheel Bearings (1)Windshield Wipers (6)Winter Prep (2)Winter Tires (1)

Partners

ACDelco
CARQUEST
IDENTIFIX
IATN (International Automotive Technicians' Network)
NAPA
AAA Approved Auto Repair
ASE Master Technician
BBB (Better Business Bureau)
mahle
ELEMENT
ARI
TECH-NET Professional Auto Service - Trans
Equipment and Engine Training Council
Car Care Aware

What our clients are saying about us

We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!

They always do quality work. I trust them. Always courteous. quotes-image
, 04/10/2024
reviewicon
always very friendlyquotes-image
, 03/27/2024
reviewicon