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Archive for December 2023

Bad Vibes

Posted December 31, 2023 11:58 AM

Your vehicle has a way of letting you know when something's wrong. Consider a vibrating steering wheel. It certainly didn't do that when it was new, so that shake is trying to tell you something.

There are a few things that can cause your steering wheel to vibrate as you drive down the road.  One of the most common is out-of-balance tires.  You may not only feel that wobble in your steering wheel, you might also feel it in the tires.  Sometimes it's not there when you're driving at lower speeds through residential areas, and sometimes it starts when you hit highway speeds. 

So what is tire balance anyway?  Well, you have a rubber tire that fits around a metal wheel.  It should have the same weight all the way around.  If it doesn't, it will start getting the shakes.  Ever load your washing machine so that all the clothes are at one side of that drum that spins?  When it hits the spin cycle, it can throw that washer against the wall. 

That's the same thing that's happening with an out-of-balance tire/wheel combination.  A technician has special equipment to figure out where to put small weights on the wheel to get things back in balance again.  But it could be that you hit a pothole some time ago and bent the rim.  Or your tire isn't as round and even as it once was.  That could be due to age, damage or wear and tear. The technician will know and offer you options.

Another possibility for that vibrating wheel is a faulty brake, such as warped rotors or a sticky caliper.  All of these issues can be evaluated as part of regular, routine maintenance with us.  There are many things that cause vibrations in your wheels.  But you don't want any bad vibes when it comes to your vehicle. 

Steve & Stacy's Servicenter
130 Virginia Street W
Charleston, WV 25302
(304) 343-4611



Super Slick at Steve & Stacy's Servicenter in Charleston: Synthetic Oil

Posted December 24, 2023 12:36 PM

When you get an oil change, it's always a safe bet to just use the type of oil the manufacturer recommends. But sometimes we're asked if we'd like conventional or synthetic motor oil. We glance at the price tags on the two options and choose the cheaper one. But in this case, the more expensive oil might be the better bargain for Charleston drivers.

Conventional oil is made from petroleum. Its molecules form long hydrocarbon chains. Synthetic motor oil is either more highly refined petroleum or completely man-made. Its molecules are more uniform. This provides advantages over conventional motor oil.

First of all, the molecular structure of synthetic motor oil makes it more slippery than conventional oil so it lubricates better. This translates to better wear protection for Charleston drivers, cooler operating temperatures and more engine power.

Further, synthetic oil is more heat-resistant than conventional oil, and it doesn't vaporize as easily. It provides better protection for severe conditions like stop-and-go driving around Charleston and very hot or freezing WV temperatures.

Also, synthetic oil doesn't generate oil sludge like conventional oil. This prevents small engine passageways from becoming clogged, which can significantly extend the working life of your vehicle engine.

Manufacturers are aware of the advantages of synthetic oil, and many of them are using it to fill their vehicles before delivering them to be sold. Many owner's manuals now come with the recommendation to use only synthetic oil. Because synthetic oil wears better and protects better than conventional motor oil, it can be changed less often. If your vehicle came with a recommendation for synthetic oil, you may have noticed that the recommended period between oil changes is longer than what you're used to. However, if you switch to conventional oil, you need to be aware that you can't follow this longer service interval. You'll have to change your oil more often.

On the other hand, if you are using conventional oil and you switch to synthetic oil, you may be able to lengthen the time between oil changes. You can ask the pros at Steve & Stacy's Servicenter for more information. They can offer you good auto advice about oils and service intervals based on your driving habits and requirements.

Oil changes are the hallmark of preventive maintenance at Steve & Stacy's Servicenter. All Charleston drivers need them. So we should get excited about a product that reduces how often we need them. Synthetic oil is more expensive, yes, but it can pay for itself by lasting longer than conventional oil. And when you add in the hidden savings of an extended engine life and improved fuel economy, not to mention increased engine power, there's a good chance that synthetic oil actually saves cash in the long run. All Charleston drivers pay for vehicle care. But understanding what we're paying for can make us more savvy shoppers.

Steve & Stacy's Servicenter
130 Virginia Street W
Charleston, WV 25302
(304) 343-4611
http://www.steveandstacysservicenter.com

 



Alleviate the Creaks and Squeaks (Chassis Lubrication)

Posted December 17, 2023 1:07 AM

If your vehicle creaks and squeaks when you drive down the road, it may mean that some of the metal parts are rubbing against each other and need to be lubricated.  Those could be parts of the suspension, steering system and the drivetrain. 

Years ago, most vehicles had to have their chassis (what you think of as the frame) regularly lubricated.  Newer vehicles are made with what some call "lifetime lubrication," but there are still parts of the chassis that need to be maintained with lubricants.  Your service advisor can help you know when that needs to be done.

In your owner's manual, the vehicle's manufacturer lists components that need regular maintenance. Things like u-joints, steering joints, sway bars, bushings and joints in the suspension. Some of them may have that "lifetime lubrication," while others may not. When you bring your vehicle in for service, a technician will look for any parts that have grease fittings.  They will inspect these components, clean the fittings so dirt and other contaminants won't be forced into the part and then lubricate them with a lubricant that meets the manufacturer's specifications. 

Sometimes a chassis lubrication is done at the same time as an oil change.  That's also an ideal time for the technician to check other parts of your vehicle that may need attention.  That could include greasing other parts such as the fuel door, trunk and door hinges, suspension springs and door latches.

Times have changed since the days when a "lube" job was synonymous with an oil change. Depend on your owner's manual and advice from your service advisor to know when "grease" is the word—and appropriate for your vehicle.

Steve & Stacy's Servicenter
130 Virginia Street W
Charleston, WV 25302
(304) 343-4611
http://www.steveandstacysservicenter.com



Keeping Your Cool (Coolant leak repair)

Posted December 10, 2023 9:42 AM

If there’s one thing you should pay attention to with your vehicle, it’s the temperature gauge. It’s the one that may say C---H (that means “cold---hot”).  Or maybe yours has a picture of a thermometer on it and a blue and red zone.  If you see the needle heading farther to the “H” or red area, that means your vehicle’s engine is running hotter than it normally does.

One of the most common causes of an engine running hot is a leak in your cooling system.  Maybe you’ve seen puddles of coolant under your vehicle, or you’ve smelled the coolant, either inside or outside your vehicle (it has a sort of “sweet” or fruity smell). That’s your engine giving you a warning signal that it’s time to head over to your repair facility to find out what’s going on.

Your vehicle’s coolant can leak for several reasons.  You may have hoses that are deteriorating (heat and age take their toll). It’s possible the pump that circulates coolant has developed a problem (seals and bearings can fail from heat and wear).  You may have something as simple as a bad radiator cap.  Or your radiator or heater core may have holes in it. 

If your coolant is leaking out, this can cause serious damage to your engine if you just let it go.  Your engine could get so hot that some of the metal parts start to warp.  Sometimes, your coolant can start mixing in with your engine oil.  That can result in a very expensive repair if it gets to that stage, so have it checked out before that happens.

A technician will visually inspect your coolant system, including the reservoir tank, check hoses and fittings, test the water pump, and also may pressure test the radiator.  When the problem or problems are found, they will replace the necessary parts and get you back on the road. 

When it comes to a coolant leak, finding the cause can be tricky.  But it’s important to catch a cooling system issue in time—before your engine sustains more serious damage.  Now, that’s pretty cool.

Steve & Stacy's Servicenter
130 Virginia Street W
Charleston, WV 25302
(304) 343-4611
http://www.steveandstacysservicenter.com



Passing the Test (How to Prevent Emissions Test Failure)

Posted December 3, 2023 12:36 PM

Vehicle emission testing has become ubiquitous in North America and for a good reason.  Clean air quality is important for the environment and all of us.  Since vehicle emissions are among the main causes of air pollution, emission testing can alert you to problems in your vehicle than can be fixed so it won't needlessly pollute.

Emissions tests are looking for certain toxic gases internal combustion engines produce, such as nitrogen oxide, particulate matter, non-methane organic gases and formaldehyde.  Emissions control systems reduce these gases if they are working properly. 

The best way to minimize pollution is to keep those vehicle systems working properly, and periodic inspection and maintenance is the key.  So if you want to make sure your vehicle will pass an emissions test, it helps to know what might go wrong.

Let's start on the easy one.  Your gas cap could be loose, allowing vapors to escape into the atmosphere.  The most common solution is to replace it.  Or your air filter may be dirty.  A dirty air filter may push your hydrocarbons pass the acceptable level.

Now to the more complicated things.  The mixture of fuel and air in your engine may be tilted toward the "too much fuel" side.  That could cause problems for your vehicle's catalytic converter, a device that converts toxic gases from your exhaust into less toxic pollutants.

Your vehicle has a closed system that prevents fuel tank vapors from escaping into the air; it's called the EVAP system.  A technician can track down problems.

Vehicle engineers have gone to great lengths to minimize the amount of pollution your vehicle produces.  Your vehicle's manufacturer recommends how frequently those systems need servicing.  Keep those systems in good shape and you're likely to pass emissions tests with flying colors.  Neglect them and you might find your vehicle failing an emissions test.  When that happens, you'll have to get the problems repaired before you can get back on the road.

Steve & Stacy's Servicenter
130 Virginia Street W
Charleston, WV 25302
(304) 343-4611
http://www.steveandstacysservicenter.com



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