Skip to main content

We'll treat you the way WE want to be treated!, Charleston

CONTACT US

Archive for November 2024

Greeted by a Screech (Loud Noise when Starting Vehicle)

Posted November 24, 2024 3:00 AM

No one likes to be greeted in the morning by having someone screech at you.  The same goes for a loud, high-pitched noise your vehicle greets you with every time you start the engine.  If you're wondering if that's normal, no, it isn't.  And it is worth getting checked out.  The good news is that it might be nothing serious.  Then again, it may be.

The first things to suspect any time you hear a high-pitched sound coming from the engine are belts.  They have tension on them and they're trying to turn lots of different pulleys, pumps and other equipment the engine needs to work properly.  The noise could come from the belts starting to wear out and dry out. If one of those belts breaks at an inopportune time, not only can it strand you somewhere, the damage to the engine could be very expensive to fix.

Other things that will cause a high-pitched sound are the pulleys and tensioners.  The tensioners keep the right amount of pressure on the belts and some pulleys contain rubber that dampens engine vibrations.  The rubber in the pulleys can crack or deform with age, which prevents them from working correctly and may cause your belts to wear out.

A technician will check to see if the belts are worn or cracked.  He or she will also check the tension on the belts, the condition of the pulleys and whether all  components are aligned the way they should be.

Sometimes, the noise is nothing major to worry about, but it's still worthwhile to rule out any problems that have cropped up now or may appear in the future.  You'll have a properly running vehicle that sounds like its engineers intended… quiet and smooth.


Steve & Stacy's Servicenter
130 Virginia Street W
Charleston, WV 25302
(304) 343-4611
http://www.steveandstacysservicenter.com



Beware Dangers of Spring Driving (Seasonal Driving Tips)

Posted November 17, 2024 3:01 AM

Sure, winter is quickly fading in the rearview mirror, but the peril of icy roads is replaced with a whole new set of driving challenges in spring.

Deer and other wildlife. You are not the only one who gets spring fever.  Animals do, too, and spring is the time they start looking for mates and food.  Be extra careful at dawn and dusk when deer are especially active.  Hitting a deer (or having them jump into your path suddenly) is a frightening experience, and even a deer/vehicle collision at slow speeds can cause injury and/or loss of life for both animal and humans, let alone expensive damage to the vehicle.  Be extra vigilant during spring.

The angle of the light.  As the seasons progress, you'll notice sun angles change.  The sun is rising earlier every morning and setting later at light.  When the sun is low in the sky, that glare can render you almost completely blind.  Make sure your windows and windshield are clean; don't forget the inside glass, too, which can build up a haze over the winter. 

Potholes. The freezing and thawing of pavement is shockingly effective at busting up asphalt and concrete. The holes left behind can seem like moon craters, and if you hit one or more hard, they can cause you to lose control of your vehicle, increasing your chances of an accident.  They also can cause some significant damage to your vehicle. If you feel your vehicle pulling to one side, notice it has a rough ride or hear noises you haven’t heard before, have your suspension's integrity inspected at your vehicle service facility.    

Children playing.  Kids are excited to get back outside, running wild, playing with balls and toys… just being kids.  These newly-rediscovered outside thrills can also steal away their attention from what's going on around them and they may dart out onto the street before you know it. Spring is a time to be vigilant and devote extra concentration to roads and neighborhoods. 

Spring is such a breath of fresh air. Remember to be super careful of a whole new set of hazards winter made you forget about for a while.


Steve & Stacy's Servicenter
130 Virginia Street W
Charleston, WV 25302
(304) 343-4611
http://www.steveandstacysservicenter.com



Braking Good (Brake Drum Replacement)

Posted November 10, 2024 2:59 AM

Maybe your vehicle feels like Breaking Bad.  In other words, when you brake, things are bad.  You may find it takes you a longer distance to stop, you feel a vibration, or it’s pulsating when you depress the brake pedal, or perhaps your vehicle pulls to one side.

Those can be symptoms of failing brake drums.  While a lot more vehicles these days have disc brakes, many vehicles still have brake drums, almost always in the rear wheels. The drum is a cast iron shallow cylinder that surrounds the other parts, including curved brake shoes that press pads against the drum to slow you down or stop the vehicle.

Any time you have things going wrong with your brakes, you should get them fixed soon.  Safely operating any vehicle depends on having the brakes be able to slow and stop you dependably.  It can make the difference between avoiding a collision and having one. 

When you bring your vehicle in, a technician will inspect your braking system. Depending on the wear, drum brakes can be resurfaced or replaced. Sometimes it’s cheaper to replace the drum than to resurface it.  It’s important for all the other brake system components to be inspected first and all worn parts replaced.  

Most of the time, when you have your drums resurfaced or replaced, the brake shoes should be replaced at the same time. You have brakes at each end of your axles, and the same brake service should be done at both ends so that both sides can have consistent, even stopping power. 

Your brakes can save your life.  If their braking power is bad, you owe it to yourself and others on the road to let us help make them good again.  Good and safe.

Steve & Stacy's Servicenter
130 Virginia Street W
Charleston, WV 25302
(304) 343-4611
http://www.steveandstacysservicenter.com



When it Comes to Air Filters, Change is Good (Clogged Air Filter)

Posted November 3, 2024 3:01 AM

Engine air filters may not seem like a big deal, but when they’re clogged up with dirt, dust, and insects, your engine could wind up choking for air and not delivering you the power and performance it was designed to give.

There are actually a couple of air filters in your vehicle.  One filters the air going into the cabin (the cabin air filter), and the other filters air going into the engine.  That engine filter is the one we’re talking about. After several months and long distances traveled, your engine air filter accumulates the junk it’s preventing from getting into your engine. You may notice your engine misfiring, your acceleration may not be what it used to be, it may make strange noises, and the Check Engine light may come on.

When you notice any of those signs, it’s time to bring in your vehicle to have us figure out what’s going on. We’ll visually inspect your air filter.  Keep in mind that your vehicle’s manufacturer recommends a replacement interval for your make and model.  Typically, many automakers suggest replacing the air filter every 10,000-15,000 miles/16,000-24,000 km.  But if you drive in areas that are dirty and dusty, you should have it checked more frequently.  Also, if you spend a lot of your driving hours in congested urban areas, stop-and-go driving can also tax your engine air filter.

When replacing it, it’s important to get the correct filter. Automakers often offer a variety of engines in the same model, so our technician will make sure you’re getting the one that’s made for your vehicle’s configuration.  Keep in mind that the air filter is protecting your engine from contaminants, and having one that properly fits is important with today’s modern, high-tech engines.  

Replacing your engine air filter can help prolong the life of your engine. You’ll both breathe better.

Steve & Stacy's Servicenter
130 Virginia Street W
Charleston, WV 25302
(304) 343-4611
http://www.steveandstacysservicenter.com



Search



Archive

April 2016 (16)
May 2016 (5)
June 2016 (4)
July 2016 (5)
August 2016 (4)
September 2016 (4)
October 2016 (5)
November 2016 (4)
December 2016 (4)
January 2017 (5)
February 2017 (4)
March 2017 (4)
April 2017 (3)
May 2017 (4)
June 2017 (5)
July 2017 (5)
August 2017 (3)
September 2017 (3)
October 2017 (5)
November 2017 (4)
December 2017 (3)
January 2018 (5)
February 2018 (4)
March 2018 (4)
April 2018 (5)
May 2018 (4)
June 2018 (4)
July 2018 (5)
August 2018 (4)
September 2018 (5)
October 2018 (4)
November 2018 (4)
December 2018 (5)
January 2019 (5)
February 2019 (4)
March 2019 (4)
April 2019 (4)
May 2019 (4)
June 2019 (5)
July 2019 (4)
August 2019 (4)
September 2019 (5)
October 2019 (4)
November 2019 (4)
December 2019 (5)
January 2020 (5)
February 2020 (4)
March 2020 (5)
April 2020 (4)
May 2020 (5)
June 2020 (4)
July 2020 (4)
August 2020 (5)
September 2020 (3)
October 2020 (4)
November 2020 (5)
December 2020 (4)
January 2021 (6)
February 2021 (4)
March 2021 (4)
April 2021 (4)
May 2021 (5)
June 2021 (4)
July 2021 (4)
August 2021 (5)
September 2021 (4)
October 2021 (5)
November 2021 (3)
December 2021 (4)
January 2022 (6)
February 2022 (4)
March 2022 (4)
April 2022 (4)
May 2022 (5)
June 2022 (4)
July 2022 (5)
August 2022 (4)
September 2022 (4)
October 2022 (5)
November 2022 (4)
December 2022 (4)
January 2023 (5)
February 2023 (4)
March 2023 (4)
April 2023 (5)
May 2023 (4)
June 2023 (4)
July 2023 (5)
August 2023 (4)
September 2023 (4)
October 2023 (5)
November 2023 (4)
December 2023 (5)
January 2024 (5)
February 2024 (4)
March 2024 (5)
April 2024 (4)
May 2024 (4)
June 2024 (5)
July 2024 (4)
August 2024 (4)
September 2024 (5)
October 2024 (4)
November 2024 (4)
December 2024 (5)
January 2025 (4)
February 2025 (4)
March 2025 (5)
April 2025 (4)

Categories

Maintenance (8)Service Intervals (2)Service Standards (2)Steering (5)Keys to a long lasting vehicle (2)Fuel Economy (5)Fuel System (5)Battery (7)Alignment (5)Air Conditioning (6)What Customers Should Know (65)Transmission (3)Brakes (14)Dashboard (1)Headlamps (4)Auto Safety (4)Safety (2)Fluids (6)Alternator (5)Oil Change (8)Fuel Saving Tip: Slow Down (2)Cooling System (7)Drive Train (3)Winter Prep (2)Inspection (2)Windshield Wipers (2)Check Engine Light (2)Tires (10)Timing Belt (2)Tires and Wheels (2)Automotive News (1)Exhaust (9)Winter Tires (1)Older Vehicles (1)Water Pump (2)Wheel Bearings (1)Suspension (2)Transfer Case Service (1)Spark Plugs (2)TPMS (3)Shocks & Struts (1)Brake Service (3)Tire Rotation and Balancing (1)Differential Service (1)Shocks and Struts (2)Fuel Filter (1)Engine Air Filter (1)Trip Inspection (1)

Partners

CARQUEST
Federated Car Care
IDENTIFIX
IATN (International Automotive Technicians' Network)
AAA Approved Auto Repair
ASE Master Technician
BBB (Better Business Bureau)
mahle
NAPA  Auto Care
ELEMENT
ARI
TECH-NET Professional Auto Service - Trans
Equipment and Engine Training Council
AC Delco
Car Care Aware

What our clients are saying about us

We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!

I am a repeat customer - went to get my oil changed and they reminded me that I was not yet time! I very much appreciate the honesty and looking out for me! quotes-image
, 02/17/2025
reviewicon
I was on a road trip when my car started having a misfire issue. I brought it to Steve and Stacy’s and they were able to give me a tune-up that day. Thanks Steve and Stacy!quotes-image
, 01/01/2025
reviewicon