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Archive for September 2025

Give it the Boot (Ball Joint Boot Replacement)

Posted September 28, 2025 3:30 AM

Your vehicle may be wearing boots right now and you might not even know it.  They're called ball joint boots.  They're actually protective, flexible things that protect parts of your suspension (called ball joints) from all the hazards the road can fling at them.  If one of those ball joint boots fails and you don't get it replaced, the ball joints themselves could wind up failing, a repair that can be even more expensive. 

Ball joint boots not only keep things like rocks, salt, water and dirt out of your ball joints, they also help the ball joints keep their lubrication inside and working properly.  To do that, the boots have to be made of a flexible material, sometimes rubber, sometimes a synthetic.  They do take a beating, exposed to temperature extremes and debris, and eventually they can tear or crack just because of their age.  Unless someone is keeping an eye on your ball joint boots, you may never know there's a problem.  That's why when you regularly take your vehicle in to a repair facility for other things like oil changes and routine maintenance, a technician will inspect the ball joint boots to make sure they're still in top shape.

If they're not, your service advisor will let you know. Take care of that soon and you may avoid having to replace the ball joints themselves or other suspension parts which may be much more expensive.  Often it's best to replace boots on both sides of the vehicle since they frequently wear at about the same rate. 

If you want to make a fashion statement, some ball joint boots come in various colors other than run-of-the-mill black.  And some aftermarket boots are made of a more durable material than the original equipment that came on your vehicle.  Some drivers get a real "kick" out of flashy ball joint boots!

Steve & Stacy's Servicenter
130 Virginia Street W
Charleston, WV 25302
(304) 343-4611
http://www.steveandstacysservicenter.com



To Fix or Not To Fix (Tire Repair)

Posted September 21, 2025 3:32 AM

You know that sinking feeling when you realize one of your tires has a problem.  It may be making an odd noise or behaving oddly when you're driving.  You may hit a pothole or curb and one suddenly goes flat.  Or you may head back to your vehicle and discover it has one tire deflated without a clue of what must have happened to it.

With a lot of different tires hitting the streets these days, the issue of whether to have a tire repaired or replaced can be tricky, and we strongly recommend you have a trained technician help you make that decision. 

One of the most common causes of flat tires is picking up a screw or nail in the tread area.  Many of those can be patched and plugged if the puncture isn't more than ¼ inch/6 mm in diameter. Most tires can handle two of this type of repair, but any more and you should buy a new tire. 

If there's a puncture or bulge in the sidewall or shoulder, the rule of thumb is it's not repairable.  The sidewall doesn't have the reinforcements that the tread area does.  In fact, any puncture that's more than a ½ inch/12 mm away from the edge of the tread should not be fixed. 

Many newer vehicles have no spare tires (to save weight and fuel) and instead have a type of tire called "run-flat."  Sometimes, the only way you know they're deflated is when the tire pressure monitor alerts the driver.  Driving on them more than 50 miles/80km can render them un-repairable.  They may be fixable if you pulled off to the side of the road before driving on them too long. Our technicians can evaluate whether they can be driven further or should be replaced.

Other vehicles with no spare include a can of tire sealant and a compressor.  If you use it, tire experts say to have the tire professionally repaired as soon as possible.

If you have had a flat tire, try not to drive on it unless it's necessary to get your vehicle away from a dangerous situation.  Our technicians can evaluate any tire you may be having problems with and recommend whether repair or replacement is the best option. Your safety is riding on your tires.  

Steve & Stacy's Servicenter
130 Virginia Street W
Charleston, WV 25302
(304) 343-4611
http://www.steveandstacysservicenter.com



Chilly Warning (Diagnosing a Noise in Cold Vehicle)

Posted September 14, 2025 3:29 AM

When the weather gets colder, sometimes the noises your vehicle makes will change.  For example, you may notice a whining sound when you get going in the morning.  It may go away when the vehicle warms up, but it's best not to ignore that sound because it could be a warning of worse things to come.

Colder temperatures cause different components to behave differently.  Let's take a look at a few of them.  First, the fluids in your vehicle.  Cold temperatures can make them behave a little differently, such as engine oil, transmission fluid and power steering fluid. Those characteristics could change if the fluids are older and full of contaminants.

Belts also can create a whining noise when cold.  Since they turn pulleys that move other things, several factors can create issues.  Increased friction can change proper tensions on belts.  Plus, belts change as they age and may crack, get loose or develop a glazed surface. Belts and pulleys also must be aligned properly to work the way they're designed to.

As you can imagine, it's easier for a technician to diagnose a noise if the vehicle is making it.  And if a vehicle only makes a noise when it's cold, that sound may be gone by the time the vehicle makes it to the repair facility.  That means a driver may have to consider dropping off the vehicle the night before so the technician can be the first to start it the following morning.  Most service facilities can accommodate that with either a drop-off box or other arrangement.  Heed your vehicle's warning when you start to hear unusual noises.  That's a cool idea you should be able to easily warm up to.

Steve & Stacy's Servicenter
130 Virginia Street W
Charleston, WV 25302
(304) 343-4611
http://www.steveandstacysservicenter.com



The Turn Signal Mystery (Turn Signal Problems)

Posted September 7, 2025 3:40 AM

Some problems are easy to diagnose on a vehicle; others aren't.  Figuring out what's wrong with a malfunctioning turn signal sometimes fits into both categories.  By the way, if your tempted to just leave your broken blinker broken, remember you can get a ticket for not using them, not to mention you are missing a great chance to communicate your intentions to other drivers on the road.

There can be lots of signals that your signals are on the blink.  Does only the driver's side signal not work or the passenger's side? Do your hazard signals work? Do the lights illuminate but not flash? Can you see the indicators on the dash blinking? Do your turn signals turn off after you've finished your turn or do they stay on?  These are all great clues for the technician.

Here's one common symptom to take note of.  Your signal all of a sudden starts blinking much more quickly than it used to.  It could be a simple as a burned out bulb.  But there are many different parts that go into the turn signal system.  There are fuses that blow, switches that can fail, flasher modules that go bad and light bulb sockets that can simply get corroded or dirty.  When that happens, it's possible there's no contact between the bulb and the socket.

So it's understandable how tracking down the source of the problem can involve some detective work.  Your service facility has equipment that can nail down the cause of your problems. They may also consult the repair manual.  One thing to be aware of: if your vehicle has airbags, they may have to be disabled so they don't accidentally go off.

You can make sure your turn signals are working correctly by having them checked by a trained technician.  Other drivers will thank you for showing them the courtesy of signaling your intentions.  It's a courteous and considerate thing to do, not to mention it makes the road a safer place. 

Steve & Stacy's Servicenter
130 Virginia Street W
Charleston, WV 25302
(304) 343-4611
http://www.steveandstacysservicenter.com



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We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!

These folks seem top notch! I would definitely recommend. They seem honest and fare. They were very quick and helpful with out jeep. quotes-image
, 09/29/2025
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